Inside Sales Specialist
About The Position
As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, Trane Technologies is committed to putting the planet first. Sustainability is not just how we do business—it is our business. Trane is hiring an Inside Sales Specialist to support the outside sales team within the district. This role requires strengthening communication, selling, negotiation, and technical skills, with potential to transition to outside sales. The position involves comprehensive sales support from inquiry to delivery, including equipment identification, quoting, order confirmation/purchase order receipt, pricing, order processing, expediting, and problem-solving. Inside sales specifically focuses on cold-calling, inactive accounts, lower volume purchasers, and providing quotes to all customers. As experience grows, the role can expand to support the outside sales force with lead generation, market intelligence, and customer contact. Highly experienced specialists may be assigned to special projects involving complex orders or significant external coordination.
Requirements
- Customer service and inside sales experience preferred.
- Ability to understand the need, solve problems, and respond in an efficient manner.
- Strong organizational, time management, communication and multi-tasking skills.
- A strong knowledge and comfort level with computers.
- HVAC experience preferred but not required.
- Associates or Bachelor's degree preferred but not required.
Responsibilities
- Act as a key contact to customers to provide information on complete sales cycle from quote through delivery.
- Contact current and potential customers to generate sales.
- Develop, sell, and convert accounts to recurring revenue service contracts.
- Ensure that all paperwork, purchase orders, rental agreements, reports etc. are maintained to respond to customer inquiries timely and ensure internal process requirements.
- Handle inventory to stocking levels.
- Ensure the order process is complete and error-free.
- Mentor peers and share standard methodologies with those less experienced as needed.
Benefits
- Health insurance
- Holistic wellness programs with generous incentives
- Family building benefits include fertility coverage and adoption/surrogacy assistance.
- 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
- 15 vacation days
- 9 paid holidays
- 3 floating holidays
- Sick leave
- Additional options to support volunteer and parental leave.
- Educational and training opportunities through company programs
- Tuition assistance
- Student debt support
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
