Inside Sales Specialist

Trico Corporation • Pewaukee, WI

1d

About The Position

Trico is adding an Inside Sales Specialist to support customer engagement and sales growth. This role starts with a strong focus on customer follow-up, quote management, and recurring product support, and expands over time into more consultative, solution-based selling. This is a great fit for someone who is reliable, detail-oriented, and consistent in their follow-through, and who is curious and motivated to build deeper technical and sales expertise over time. The day-to-day work includes a steady rhythm of customer follow-up and communication, requiring consistency and attention to detail.

Requirements

• At least 2 years of experience in a customer-facing, sales support, or inside sales role, ideally in industrial products, distribution, or a manufacturing environment
• Mechanical aptitude or interest in how equipment works
• Strong follow-up skills and a high level of personal accountability
• High attention to detail and ability to manage multiple open items simultaneously
• Natural curiosity and willingness to learn technical concepts over time
• Confidence communicating with customers over the phone and email
• Comfort using CRM systems and learning new tools

Responsibilities

• Follow up on open quotes to move opportunities forward
• Proactively reach out to customers to maintain and grow relationships
• Ensure timely and consistent communication with customers
• Identify immediate customer needs and coordinate appropriate responses
• Accurately and consistently document all customer interactions and updates in Microsoft Dynamics
• Identify and pursue additional opportunities within existing accounts
• Ask deeper questions to better understand customer equipment and challenges
• Contribute to solution development with support from internal experts
• Progress toward a more consultative, solution-based sales approach
• Maintain consistent, high-quality follow-up with customers and prospects
• Manage and prioritize open quotes and customer touchpoints to ensure timely progression
• Analyze customer activity and identify opportunities for additional engagement
• Support proposal development and customer communication
• Collaborate with internal teams (engineering, lab, customer service) to address customer needs
• Take ownership of customer interactions and ensure nothing falls through the cracks

Benefits

• Medical, dental, and vision insurance
• Company-paid life and disability insurance
• 401(k) with company contribution
• Paid time off and holidays
• Professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees