Inside Sales Specialist

Statco Engineering & Fabricators•Stockton, CA

5d•Onsite

About The Position

As part of our Inside Sales team, you will help support our internal team, providing a premium customer experience. You demonstrate this through responsive ownership, your knowledge of customer needs and by processing orders accurately & efficiently. You make the difference for our customers & internal team on a daily basis! Are you passionate about this work? Exceeding customer expectations through accuracy and expediency Provide a consistent customer experience through a thorough knowledge of processes and product lines Increase your knowledge through training, both vendor supplied and internal Oversee the entire order process, even cancellations Pro-actively reach out to customers to understand needs or concerns Seek to fill orders as quickly as possible, evaluating options to ensure customer receive items when needed Maintain clear documentation to ensure consistent customer attention

Requirements

High School Diploma or equivalent
Three (3) years or more experience in a similar role
Microsoft Office Suite experience required

Nice To Haves

WebEx experience preferred
ERP system experience preferred

Responsibilities

Exceeding customer expectations through accuracy and expediency
Provide a consistent customer experience through a thorough knowledge of processes and product lines
Increase your knowledge through training, both vendor supplied and internal
Oversee the entire order process, even cancellations
Pro-actively reach out to customers to understand needs or concerns
Seek to fill orders as quickly as possible, evaluating options to ensure customer receive items when needed
Maintain clear documentation to ensure consistent customer attention