Inside Sales Specialist

Acrisure•Janesville, WI

2d•Hybrid

About The Position

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary Acrisure is seeking an inbound sales specialist to join our growing team. This role is a great opportunity for someone who enjoys working with people, has an interest in sales, and is looking to build a long term career in the insurance industry. This position primarily handles inbound calls from individuals seeking information about insurance products. The inbound sales specialist will guide customers through their options, answer questions, and help them complete the enrollment process. While most interactions are inbound, there may also be opportunities to follow up with individuals who have started but not completed an application. This is a hybrid role with a combination of in office and remote work. The position also includes a performance based commission structure, providing additional earning potential as experience and performance grow.

Requirements

Strong communication and interpersonal skills
Customer service mindset with a willingness to help others
Ability to work effectively in a team oriented environment
Strong attention to detail and organizational skills
Comfort using computer systems and learning new software tools
Ability to manage multiple tasks in a fast paced environment
Previous customer service, sales, or insurance experience is helpful but not required
High school diploma or equivalent required
Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Responsibilities

Respond to inbound customer inquiries regarding insurance products and services
Assist customers in understanding available coverage options and guide them through the enrollment process
Provide a positive and professional customer experience during all interactions
Maintain accurate records of customer conversations and updates within internal systems
Support team members with administrative tasks and customer follow up as needed
Learn company products, processes, and compliance requirements related to the insurance industry
Collaborate with team members to ensure customers receive timely and helpful support
Contribute to a positive team environment focused on service, learning, and continuous improvement

Benefits

Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
… and so much more!
This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.
Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting [email protected] . Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.
California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy .
Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice .
Welcome, your new opportunity awaits you.