Inside Sales Specialist
About The Position
American Wire Group (AWG) is a leading supplier of high-quality wire and cable, hardware, equipment, and accessories for the renewable energy, battery energy storage, data center, and utility markets. Our products meet or exceed industry standards for performance and safety, and we adhere to strict quality control requirements. We also offer comprehensive services including cable management, engineering and design, supply chain management, emergency services, and technical support. With strategic locations in Pennsylvania, Texas, and California, AWG ensures nationwide coverage and rapid delivery. Our growing sales team is seeking a motivated and results-driven individual with a passion for sales. The Inside Sales Representative (ISR) will support the sales team by preparing customer quotations and bid documents, processing customer requests, answering and directing customer questions and technical support, and responding to customer inquiries. This role is crucial for solidifying existing and incoming relationships through outstanding work performed on behalf of our customer base. In return, we offer a competitive salary, bonus potential, and the opportunity to make a significant impact.
Requirements
- Effective communicator with excellent negotiation, customer service, and relationship skills.
- Goal and detail-oriented with the ability to achieve targets.
- Superior organization, coordination, and time management skills.
- Ability to work closely with Sales Managers and team members.
- Strong problem-solving and critical thinking skills with good judgment.
- Computer-savvy with proficiency in Microsoft Office.
- Experienced at using EXCEL to develop data reports and quotations (Formulas, VLOOKUP, Pivot Table).
Nice To Haves
- Prior customer service experience preferred.
- Bi-Lingual/bi-Literate Spanish skills.
Responsibilities
- Perform a range of administrative functions within the sales team, ensuring all team activity is organized and complete with attention to detail.
- Assist in the preparation of customer quotations and bid proposals.
- Assist with closing sales and achieving quarterly quotas.
- Assist with maintaining and growing existing business, aiming to exceed sales goals and objectives set by leadership.
- Answer inquiries from clients concerning products, their uses, and the industry at large.
- Develop meaningful relationships with vendors and customers, encouraging trust and loyalty.
- Occasionally, cold call and email prospective and current customers.
- Deliver excellent customer service, including providing order status updates, quote follow-ups, and inventory checks.
- Obtain and report all competitive information and pricing.
- Assist senior leaders with additional tasks and projects as they arise.
- Support the project team with data entry and extraction.
- Support the sales team with the processing of customer documents, such as quotes and purchase orders.
- Support the sales team with processing vendor documents.
- Retrieve information from records, emails, minutes, and other related documentation, and prepare written summaries of data when needed.
- Perform other duties as assigned.
Benefits
- Competitive pay
- 100% company-paid medical premiums for eligible employees
- Comprehensive medical, dental, and vision insurance
- 401(k) plan with company matching contributions
- Paid maternity leave
- Generous paid time off (PTO) and paid holidays
- Paid parking at our headquarters
- Employee appreciation events, team lunches, and company celebrations
- A modern headquarters in the heart of Aventura, with regular team lunches and events hosted in our penthouse
- A collaborative, fast-paced environment with opportunities for professional growth and career advancement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
