Spécialiste des ventes - Inside Sales Specialist

AJ Walter AviationMontreal, QC
Onsite

About The Position

AJW Group is a world-leading independent specialist in the supply, exchange, repair and lease of aircraft spare parts. With over 90 years of aviation experience, AJW supports over 1000 airlines across 100 countries. One of the main divisions of the AJW Group is AJW Technique, a state-of-the-art component Maintenance, Repair and Overhaul (MRO) facility with over 150 experienced and passionate technicians in Montreal. Reporting to the Business Development Manager, the Inside Sales Specialist will be a key part of an energetic and fast-growing team and will be responsible for the delivery of revenue targets through; consistent lead generation, effective relationship management, and ensuring customer satisfaction. The incumbent will have the opportunity to work closely with other internal departments to facilitate on-time delivery of customer requirements. Understand commercial aspects of the business and market competitiveness. Gain awareness of aviation product, autonomy to flex to market demands, identify new business streams that arise in the day to day. This is a dynamic role, and further responsibilities may be added to support sales activity in the future.

Requirements

  • Degree in business, marketing, or a related field
  • Experience in a sales environment.
  • Sales-driven with appropriate verbal and written communication skills both in English (fluent) and French (functional) to support the development of customer relationships.
  • Demonstrable history of managing and growing a variety of customer accounts.
  • Possesses strong negotiation skills and uses them to maximize profits.
  • Recognizes key organizational challenges and enhances development of a ‘one company’ perspective through active promotion of co-ordination between internal departments.
  • Excellent written and verbal communication skills in French and English to facilitate communication with all parties within and outside of the company.

Nice To Haves

  • Aviation experience is a great asset.
  • Spanish is an asset.

Responsibilities

  • Identify, qualify, and engage with potential clients in the aviation sector, including airlines, MROs, and leasing companies.
  • Trend analysis of market and customer activities
  • Effective management and actioning of customer inquiries in the time-critical Aviation sector
  • Clearly communicating product information to current and prospective customers
  • Facilitating the sales process to meet organizational goals
  • Provide feedback to sales staff as well as other stakeholders within the company. Your front-line knowledge will be imperative to aligning the sales strategy for the company and which products will receive most attention.
  • Positively engage with Continuous Improvement activity including communication of ideas for improvement to team leader and management. The goal will be to streamline order handling and enhance customer experience.
  • Maintain accurate records of sales activities, customer interactions, and market trends.
  • Any other reasonable and appropriate task as requested by the management team in order to meet the needs of the business.

Benefits

  • Full benefits upon hiring (group insurance, pension plan, etc.)
  • Personal days
  • Sick days
  • Flexible work schedule
  • On-going training
  • Employee assistance program
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