Spécialiste, ventes diagnostiques / Diagnostic Sales Specialist

Zoetis•Quebec, QC

4d•Remote

About The Position

The Diagnostic Sales Specialist acts as a consultant to veterinary practice stakeholders, building tailored in-house diagnostic solutions using the Vetscan line of products. They are responsible for selling Vetscan instruments in veterinary practices, research centers, and government institutions within their territory. Key responsibilities include collaborating with territory managers, diagnostic account managers, and strategic account managers to generate leads and secure new business. They ensure a seamless and professional pre-sale and sale experience, aligning with Zoetis’ core beliefs of being “customer obsessed” and “We are one Zoetis.” The Diagnostic Sales Specialist uses strategic thinking and market trend analysis to boost diagnostic equipment sales in high-revenue accounts. Proficient in all aspects of the sales cycle and solution selling, they work to gain and retain business, increase Vetscan analyzer placements, and drive consumable use. Additionally, they manage the opportunity pipeline from prospect to customer status, ensuring quick and effective lead conversion and long-term customer satisfaction. This position covers Eastern Canada (Québec, Atlantic provinces, Ottawa) and the ideal candidate resides in the Montreal area.

Requirements

Bachelor’s Degree required; a scientific or business discipline strongly preferred.
Veterinary, nursing, laboratory and/or medical background, preferred.
5+ years’ experience in related field. Background in sales mandatory.
Experience in B2B sales in a corporate environment, diagnostics, marketing, medical devices, capital equipment sales or contractual sales required.
Action-oriented, strategic and growth mindset, and passion for excellence.
Excellent presentation and conversational skills.
Excellent negotiation skills.
Solid business acumen and financial analysis skills, including the ability to manage efficiently expenses and budgets.
Strong medical understanding.
Ability to work well under short deadlines to meet targets.
Bilingualism (French/English)
Proficiency in English is essential for this role, as it is the primary language used for communication with our Canadian clients and colleagues outside of Quebec. The ideal candidate must have a strong command of English to ensure clarity and efficiency in all interactions, facilitating effective collaboration and teamwork. The ability to produce in English high-quality, professional documents, including presentations, is crucial.

Responsibilities

Engage in prospecting efforts and use a consultative approach to tailor solution-centric proposals that meet customer needs.
Oversee the full sales cycle of diagnostic equipment, from generating leads to closing business.
Negotiate agreements aligned with Zoetis commercial offers and tailor them to customers’ needs.
Maintain a high level of expertise with the evolving portfolio of products, services, pricing, competition, and market trends.
Champion Customer Obsession and Deliver Exceptional Customer Experiences
Develop mutually beneficial and productive long-term partnerships with key customers to foster loyalty and trust.
Renew contracts with existing Zoetis diagnostics customers to maintain continuity and satisfaction.
Conduct periodical business reviews to assess performance, identify opportunities for improvement, and reinforce customer relationships.
Amend existing contracts as needed to ensure customer satisfaction and address evolving needs.
Collaborate with colleagues within diagnostics and from other business units and/or functions, such as companion animal, livestock, technical support, and veterinary services, to enhance overall customer experience and resource utilization.
Efficiently process new contracts to ensure timely and accurate onboarding of new customers and uphold high standards of business conduct and compliance to maintain integrity and trust within the industry.