Inside Sales Specialist--OEM & Multifamily

AprilAire•Madison, WI

2d•Hybrid

About The Position

The Inside Sales – Multifamily & OEM will be responsible for supporting all aspects of the OEM and Multi-Family business across North America. This includes increasing revenue with existing accounts, creating operating plans to grow their revenue, and developing strategic partnerships.

Requirements

Bachelor's degree (B. A.) from four-year college or university; or one to two years related training; or equivalent education.
Self-disciplined – ability to choose task, create a plan, and execute that plan.
Ability to think on feet in selling situations and make decisions in the selling process in line with company guidelines and objectives.
Ability to handle multiple priorities and tasks.
Desire to probe into situations and uncover opportunities that may not be obvious.
Skilled at motivating others to carry through plans and commitments.
Strong technical aptitude.
Excellent communication skills.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to calculate figures and amounts such as discounts, interest, commissions, percentages, area, circumference, and volume.

Responsibilities

Support all aspects of the OEM & MF business to meet or exceed financial and business goals.
Growing AprilAire branded products through distribution opportunities and executing strategic initiatives with the national sales team.
Analyze sales data by customer and product category, identify weaknesses in sales strategy, and make improvements to annual plans and execution.
Utilize both BIM Object & construct connect for lead generation, preliminary vetting and disbursement to the field sales force
Provide project quotes based on approved guidelines established in the MF business
Track SPQ to order fulfilment to ensure pricing/sales integrity
Manage OEM order process and resolve discrepancies (pricing, MOQ’s etc.)
Primary contact for OEM’s for non-strategic issues
Ensure forecast, sales planning and product transfer data is received in a timely manner
Support price changes in the marketplace and insure all customers have updated to date pricing
Responsible for the sales of OEM branded humidifiers, air cleaners, zone comfort control, thermostats, ventilation, and dehumidification to manufactures in the HVAC industry.
Direct communication with of all OEM Customers.
Monthly activity report to Director of Sales.
Travel in the field to support local sales efforts, technical training at mechanical engineering firms and architects.
Act as a technical resource to customers to address and resolve inquiries and problems.
Provide feedback on sales activity and make recommendations to help in reaching sales objectives.
Determine and prepare quotations based on product selection according to established procedures.
Communicate with accounts via phone and written correspondence in accordance with established procedures.
Participate on cross-functional teams to ensure the continuous, on-going improvement of customer satisfaction and service.
Determine, submit and develop ideas such as investigating alternate products to fit customer needs, reduce product costs and provide better service.
Work on special projects as mutually determined supervisor. These projects can be short-term or long-term and are to be completed on an agreed upon time frame.
Follow-up and carry-through to conclusion those opportunities for additional business.