Inside Sales & Sales Support Representative
About The Position
Bettis Companies is seeking a motivated, organized, and customer-focused Inside Sales & Sales Support Representative to support sales across its aggregate, asphalt, ready-mix, trucking, and other offerings. The representative will work closely with outside sales representatives and operations teams on customer communications, proposal preparation, bid tracking, and day-to-day sales activities. The role supports exceptional customer service and business growth through attention to detail, initiative, and reliable coordination. The position also supports customer orders, scheduling, billing questions, accounts receivable follow-up, marketing and customer outreach, and post-sale service. Previous experience in sales support, customer service, administration, or construction is preferred but not required. Pay is based on experience and qualifications; the posting also mentions competitive compensation, bonus opportunities, and weekly pay.
Requirements
- Self-starter with a positive attitude and strong work ethic.
- Excellent organizational skills and attention to detail.
- Strong written and verbal communication skills.
- Customer-focused, with a friendly and professional demeanor.
- Ability to manage multiple tasks, prioritize responsibilities, and meet deadlines.
- Comfort working with Microsoft Office, spreadsheets, databases, and other technology.
- Dependable and trustworthy, with a willingness to take initiative.
- Ability to work effectively with sales representatives, customers, and operations personnel.
Nice To Haves
- Previous experience in sales support, customer service, administration, or the construction industry is preferred but not required.
Responsibilities
- Provide daily administrative and customer service support to outside sales representatives.
- Assist with preparing quotes, proposals, bid documents, and other sales-related materials.
- Track outstanding quotes, bids, and sales opportunities and help ensure timely follow-up and communication.
- Maintain and update customer information, pricing records, bid databases, and sales activity reports.
- Respond to customer questions about products, pricing, availability, and general inquiries.
- Assist sales representatives with identifying potential customers, upcoming projects, and new business opportunities.
- Coordinate with dispatch, production, and operations personnel to communicate customer needs and support project execution.
- Support customer order entry, scheduling requests, and other operational coordination as needed.
- Assist with accounts receivable follow-up, customer billing questions, and resolution of outstanding issues.
- Help promote company products and services through customer outreach, marketing initiatives, social media, and advertising.
- Maintain regular communication with the sales team so customer requests, proposals, and opportunities are addressed promptly.
- Provide post-sale customer support and assist in resolving customer concerns.
- Perform additional duties as assigned to support sales efforts and overall business operations.
Benefits
- 401(k) with 4% match
- Profit sharing eligibility after the first year
- Health insurance with two options
- HDHP with Health Savings Account and $500 employer funding
- PPO health plan
- Dental insurance
- Vision insurance
- Paid time off: three weeks annually upon hire, prorated to date of hire, and four weeks after five years
- Bonus opportunities
- Weekly pay
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
