Inside Sales Representative - Appointment Setting - Charlotte, NC

Bath Fitter/MMRI•Charlotte, NC

7d•Onsite

About The Position

Bath Fitter is looking for an experienced Inside Sales Representative to join our team in Charlotte, NC. In this role, you'll contact homeowners who have already expressed interest in our products through our marketing efforts. Your goal is to build rapport, qualify customer needs, and schedule appointments for our outside Sales Consultants. This is an opportunity to earn bonuses based on your performance.

Requirements

Minimum of 2 years of inside sales, outbound sales, phone sales, or call center sales experience
Proven success setting appointments or closing sales over the phone
Strong communication, persuasion, and objection-handling skills
Experience working in a fast-paced, performance-driven environment
Proficiency with Microsoft Outlook, CRM software, and basic computer applications
Excellent organization and follow-through

Nice To Haves

Home improvement, remodeling, or construction industry experience is a plus, but not required

Responsibilities

Follow up with marketing-generated homeowner leads (no cold calling)
Make outbound calls to qualify customer interest and schedule in-home sales appointments
Build rapport and provide exceptional customer experience
Overcome objections and confidently ask for the appointment
Accurately document customer interactions in our CRM system
Consistently follow up leads to maximize appointment opportunities
Meet or exceed daily, weekly, and monthly performance goals
Work closely with the outside sales team to support company growth