Inside Sales Representative

Wagner Equipment • Brighton, CO

11d • Hybrid

About The Position

The Inside Sales Representative (ISR) is responsible for establishing or re-establishing, qualifying, and maintaining contact with small to medium-sized customers to increase machine and parts and service sales. This role involves making 20+ calls per day, managing an assigned territory proactively through a disciplined phone call campaign, and providing retail assistance and coordination for customers. The ISR will utilize direct mail and promotional activities, along with segmented and targeted industry and regionalized campaigns, to drive business. The pay rate is a base salary of $50,000.00 plus commission, dependent upon education and experience.

Requirements

• High School Diploma or GED
• College Degree in any discipline or equivalent combination of education and experience
• 3+ years in outbound phone sales preferred
• 3+ years administrative/clerical experience
• 3+ years customer service experience
• 3+ years sales experience
• Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills
• Safety & Product Knowledge
• Decision Making
• Planning and Prioritizing
• Basic knowledge of Microsoft PowerPoint
• Intermediate knowledge of Microsoft Word, Outlook, and Excel

Nice To Haves

• Ability to inspire and support others

Responsibilities

• Coordinates, demonstrations and facilitates the quote and qualification processes
• Maintains and updates accurate customer account information and machine population data
• Tracks specific account, territory and sales goals using our CRM system
• Passes parts, service, sales and rental requests to the appropriate person or organization
• Ability to manage multiple sales leads and opportunities at any given time
• Establishes and grows value added, consultative relationships with our customers
• Develops strong positive relationships with our outside sales representatives and other employees
• Employs a disciplined phone call campaign, making 20 calls per day
• Maintains a call cycle with customers according to the established PAR for the account
• Qualifies accounts, and begins to develop the customer relationship
• Targets specific customers for sales and promotions
• Promotes all aspects of the Dealership by promoting sales, parts, service, rental, and Customer Support Agreements for all products and services represented by Wagner Equipment & Wagner Rents
• Performs simple needs analysis to determine individual customer's needs and provide solutions to fit those needs
• Knows and can communicate effectively about various Dealer products and services
• Ability to understand and use multiple programs and systems simultaneously such as SalesLink DBS, SIS, Dealer.cat.com, Vision Link, SIMSi, etc
• Other duties as assigned by manager

Benefits

• Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year
• 8 company paid holidays
• Medical, dental, and vision insurance
• Life and AD&D Insurance
• Retirement Plans - 401K eligible employees can receive a company contribution up to 7%
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• CEFCU - Employees have access to services including payroll deductions, savings, accounts, loans, VISA card and more
• Supplemental life Insurance
• Critical Illness + Accidental Insurance
• ID WatchDog
• Discounted employee phone plans

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED