Inside Sales Representative

Direct ChassisLink Inc. (DCLI)•Charlotte, NC

14d

About The Position

At DCLI, we’re looking for people who want to grow their markets and drive the company to unforeseen heights. The Inside Sales Representative is responsible for driving revenue growth by generating leads, nurturing customer relationships, and closing sales through phone, email, and virtual platforms. This candidate will have a comprehensive understanding of transportation, logistics, and sales processes. The role reports directly to the Director of Motor Carrier Sales East.

Requirements

Bachelor’s degree in related field such as Business Administration, Marketing, Transportation
Minimum Three to five years of recent experience in a sales organization.
Ability to independently acquire and analyze information in depth
Ability to see and understand a business opportunity and make a clear and actionable business recommendation.
Strong interpersonal and communication skills.
Proactive, willing to learn and strong team player.
Excellent customer service, follow-up skills and sense of urgency
Professional appearance and demeanor
Willing to operate independently
Highly organized and able to multi-task
Strong attention to detail
Strong computer skills (Excel, Outlook, Word, PowerPoint, SharePoint, Salesforce or similar CRM platform) required.
Must be able to pass a pre-employment drug screening.

Nice To Haves

Transportation industry experience a plus.

Responsibilities

Meet annual Net Lease budget by owning and executing the sales process for assigned accounts and new customers. This includes making outbound calls to potential customers, explaining initial requirements, and working closely with internal resources to close the sale.
Create a robust new prospective customer pipeline
Contact customers increasing our sales pipeline to ensure ongoing customer satisfaction and resolve any complaints.
Assist in collections, when necessary.
Proactively build and maintain a strong working knowledge of DCLI offerings and the Intermodal Transportation Industry.
Stay informed about the company’s products, services, pricing, and promotions.
Maintain accurate records of customer interactions, sales activities, and outcomes in Salesforce.
Responsible for achieving daily call metrics to drive maximum penetration in the marketplace.
Negotiate and close sales to achieve or exceed individual and team sales targets.
Understand technical components of an Intermodal Chassis and communicate it effectively to the market
Proactively identify problems and swiftly implement the appropriate solutions
Maintain customer folders with backup documentation and approvals.