Inside Sales Representative

Action Industries•Strongsville, OH

8d•Hybrid

About The Position

Action Industries is a premier manufacturer and distributor of garage door weather seals, hardware, operators, and access control solutions. We are seeking an ambitious, high-energy Inside Sales Representative with the drive and aptitude to step into a Northeast Regional Sales Representative position. In this role, you will start on the frontline of our sales operations—learning our comprehensive product catalog (weather seals, perimeter protection, LiftMaster operators, hardware, and loading dock seals), mastering our customer ecosystem (overhead door dealers, distributors, and OEMs), and driving revenue through outbound prospecting, incoming trade inquiries, and account management. As you establish your track record and market knowledge, you will build and transition into managing our high-value Northeast Territory, taking ownership of field sales, on-site client visits, and strategic account growth.

Requirements

2–4 years of successful B2B inside sales, account management, or technical customer service experience.
Industry experience in building products, industrial distribution, door/hardware manufacturing, or wholesale commercial sales is a strong plus.
Strong desire to progress into a field-based outside sales role with willingness to travel across the Northeast region (approx. 25–40% travel post-transition).
Ability to learn a technical, SKU-intensive product line (measurements, retainers, mechanical parts, and electrical access controls) and translate technical specs into commercial value for dealers.
Exceptional verbal, written, and phone communication skills; ability to build rapport quickly with field technicians, business owners, and purchasing managers alike.
Proficiency with CRM systems (e.g., Salesforce or HubSpot), ERP platforms, MS Office Suite, and e-commerce web portals.
Associate’s or Bachelor’s degree preferred, or equivalent combination of education and hands-on industrial sales experience.

Responsibilities

Proactively manage and expand an assigned account base of door dealers, install contractors, and commercial facility suppliers throughout the Northeast corridor.
Help B2B clients select the correct parts and systems—ranging from customized brush seal kits and thresholds to commercial operator repair components.
Execute targeted calling campaigns and follow up on digital leads, catalog requests, trade show contacts, and web inquiries to convert prospective dealers into active buyers.
Generate accurate, competitive quotes (leveraging Action’s direct-from-manufacturer bulk pricing) and assist clients with online ordering via the Action portal.
Educate clients on Action’s wide product breadths to help them consolidate vendors, increase average order value, and optimize shipping through our nationwide warehouse network.
Train extensively on Action’s USA-manufactured weather seals, rodent protection (RodentBLOCK), access controls, and major distributed brands (LiftMaster, Genie, Miller Edge, EMX).
Take full strategic ownership of the Northeast territory revenue goals, client retention, and market share growth.
Conduct on-site meetings, product demos, counter days, and dealer training sessions with key door dealers and industrial contractors across the Northeast.
Partner with major regional accounts to secure preferred supplier status, negotiate long-term supply agreements, and represent Action Industries at regional industry trade shows (e.g., IDA events).
Maintain a robust pipeline of high-volume commercial accounts and regional distributors using CRM tools.