Inside Sales Representative – SSD Aftermarket

Agilent Technologies • US-FL-Remote Location, FL

1d • $29 - $49 • Remote

About The Position

Agilent is looking for a motivated Inside Sales Representative to join our Service & Support Division (SSD) team. In this role, you will sell Agilent's service solutions to customers through phone, email, and other digital channels. You will focus on both growing service sales and managing service contract renewals within your assigned territory. Working closely with Account Managers, Field Service teams, and Contract Administration, you will help customers maintain their instruments while driving business growth.

Requirements

• Bachelor's degree or equivalent experience.
• 2+ years of inside sales or related sales experience.
• Strong communication, customer service, and negotiation skills.
• Experience using CRM tools such as Salesforce.
• Proven ability to meet or exceed sales goals.

Nice To Haves

• Experience with service contracts, renewals, or aftermarket sales is preferred.

Responsibilities

• Sell Agilent's CrossLab service offerings to new and existing customers.
• Identify, qualify, and develop sales opportunities.
• Manage your sales pipeline and provide accurate forecasts.
• Identify upsell and cross-sell opportunities.
• Convert time-and-material customers into service contract customers.
• Partner with internal teams to grow territory revenue.
• Own the full service contract renewal process.
• Manage upcoming renewals and engage customers before contracts expire.
• Prepare and update renewal quotes.
• Help retain customers and minimize contract cancellations.
• Identify opportunities to expand service coverage during the renewal process.
• Negotiate renewals while maintaining pricing guidelines.
• Track and report renewal performance and sales opportunities.

Benefits

• Eligibility for bonus
• Eligibility for stock
• Benefits package
• Sales incentive eligible

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level