Inside Sales Representative

REXEL•Drummond-North Elmsley, ON

13d•CA$50,000 - CA$65,000•Onsite

About The Position

As an Inside Sales Representative based in Perth, ON your essential duties will be to directly service customers via phone & email on a daily basis. You will process orders, inquiries & quotations every day, consistently achieve a high level of customer service, confirm stock availability and suggest alternatives as required. You will also make follow-up calls to customers on all quotations and make at least four (4) outbound calls per day to various customers to solicit additional business. Additionally, you will assist customers with any inquiries regarding e-commerce.

Requirements

A minimum of two years of inside sales or customer service experience.
Proven ability to communicate effectively and build customer relationships.
Strong multitasking and time management skills.
Be computer literate.
Product knowledge of the electrical business is a must.
Team Player.

Nice To Haves

AS400 experience would be an asset.
Electrical apprenticeship experience is considered an advantage.

Responsibilities

Directly service customers via phone & email on a daily basis.
Process orders, inquiries & quotations every day.
Consistently achieve a high level of customer service.
Confirm stock availability and suggest alternatives as required.
Make follow-up calls to customers on all quotations.
Make at least four (4) outbound calls per day to various customers to solicit additional business.
Assist customers with any inquiries regarding e-commerce.