Inside Sales Representative

Total Tool Supply, Inc. • Saint Paul, MN

10d • $28 - $38 • Onsite

About The Position

Inside Sales Representatives support Outside Sales and customers by managing the end-to-end quote and order process. This role serves as a primary contact for inbound customer requests, ensures accurate and timely order execution, and strengthens customer relationships. Inside Sales contributes to revenue growth through proactive add-on opportunities while supporting overall sales and project success.

Requirements

• 1-2 years of work experience (preferably in construction supply sales)
• Demonstrate strong ability to work in fast pace, high-pressure environment
• Proficient computer skills and the capability to operate NEFCO’s Eclipse system, as well as the Microsoft Office Suite
• Excellent verbal and written communication
• Strong customer service skills
• Must perform work accurately and with a sense of urgency and integrity while paying strict attention to detail

Responsibilities

• Receive and process requests directly from customers and outside sales (via phone, email or online) for price quotations, product availability, and orders.
• Prepare quotes, confirm customer needs, and enter orders accurately and on time.
• Schedule orders and coordinate delivery logistics to meet customer and project needs.
• Identify and generate add-on sales opportunities.
• Support new business development while maintaining customer and vendor relationships.
• Sell and service customers, providing pricing and product information.
• Meet and exceed top and bottom-line sales and gross profit goals both individually and as a cohesive sales team.
• Provide pricing, promotions, and product information as requested.
• Source materials that NEFCO does not keep in stock through interaction with the purchasing team.
• Coordinate with internal teams to resolve issues and ensure smooth order fulfillment.
• Maintain proficiency in NEFCO product catalogs, Eclipse, and Microsoft Office Suite.
• Maintain product and industry proficiency via training on various vendor product platforms and Evergreen Marketing Group, as needed.

Benefits

• Paid Time Off (PTO)
• Eight (8) holidays off – PAID!
• Medical, dental, and vision insurance
• Health Savings Account
• 401(k) with employer match
• Company-paid life and short-term disability insurance
• Voluntary life insurance options
• Paid Parental Leave Options
• Voluntary Critical Illness, Accident, and Hospital Indemnity coverage
• Continued professional development opportunities
• Bonus programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed