Inside Sales Representative

Emerson•Houston, TX

9d•Hybrid

About The Position

If you’re an Inside Sales professional eager to grow your career and make an impact, Emerson has an exciting opportunity for you. Based in Houston, TX, you’ll play a key role in supporting our sales team and customers by delivering both pre- and post-sales support, along with technical guidance for our industry-leading Rosemount Tank Gauging solutions. This role offers the flexibility of remote work options while giving you the chance to collaborate, build relationships, and contribute to customer success.

Requirements

High School Diploma or General Equivalency Degree (GED)
Minimum of 2 years of relevant experience in a similar position or in a commercial environment
Relevant knowledge of the industry
Good organizational skills
A good eye for detail
Exceptional communication skills via e-mail or phone to both internal and external customers
Time management is crucial to your success, as well as being adaptable to change
Strong familiarity with Microsoft application tools such as Teams, Excel, Word, PowerPoint etc.
Ability to travel up to 10% (domestic)
Legal authorization to work in the United States

Nice To Haves

Bachelor of Science in Engineering, Business or Technical Degree
Microsoft Dynamics Great Plains and/or Oracle experience is a plus

Responsibilities

Prequalify customer requests for quotation to ensure that a quote will meet the customers’ application and operational needs and explore opportunities for additional products or services
Prepare and send customer quotations that are on time, technically accurate, commercially verified, and offer the best all-around solution
Drive for On-Time Delivery shipment results
Demonstrate commitment to customer focus by delivering exceptional customer service and ensuring quotes and orders are processed in a timely, efficient manner
Collaborate with the business unit, regional managers, field sales, and sales reps to understand customer requirements
Answer customer questions, both technical and commercial
Maintain accurate and complete records in our business system, and other tools as required
Provide product and application information to external and internal customers related to the quotes in progress
Communicate with manufacturing locations for queries regarding lead time, and specials
Attend meetings with customers and/or field sales and sales meetings
Have the ability to work collectively with a team and the adaptability to think strategically
Support Order Execution to ensure that purchase orders are commercially and technically clean and accurate, and to resolve any technical-related issues that occur during the order cycle
Proactively manage personal quote backlog(s) in accordance with the agreed procedures
Provide general support for Emerson’s Rosemount Tank Gauging sales office
Establish a business practice that allows routine follow-ups to occur on open sales orders to ensure transactions are complete
Contribute to continuous improvement efforts by identifying inefficiencies and recommending practical solutions
Conduct due diligence, legal, and commercial compliance approval process in collaboration with the Checkpoint Champion
Ensure that activities are carried out according to agreed departmental KPIs and Procedures
Attend technical and commercial training to maintain a high level of product and process knowledge, including new products
Adhere to company policies, including trade compliance, quality standards, ethics, and environmental health & safety