Inside Sales Representative
About The Position
Reporting directly to the Inside Sales Manager, the Inside Sales Representative will be a proactive hunter — identifying, engaging, and qualifying prospective customers to build a healthy pipeline for our Account Executive team. While you'll handle inbound leads as they come in, the heart of this role is outbound: researching target accounts, crafting compelling outreach, and confidently picking up the phone to start conversations with prospects who don't yet know they need Capacity. This is an ideal role for someone early in their sales career who thrives on creating opportunities from scratch and is genuinely excited about the AI and SaaS space.
Requirements
- Exceptional written and verbal communication skills, with an emphasis on persuasive and clear presentation abilities
- Proficient in CRM software and Google Suite
- Demonstrated ability to work collaboratively and foster a team-oriented environment
- Strong analytical skills
- Familiarity with sales engagement platforms (Salesforce, Outreach, Apollo, etc.) is a plus
Nice To Haves
- A natural self-starter with a proven ability to identify potential clients and convert them into qualified opportunities — you don't wait for leads to come to you.
- Comfort working in a fast-paced startup environment, with experience overcoming obstacles and using creative outreach strategies to drive engagement. You see rejection as part of the process, not the end of it.
- A genuine enthusiasm for AI tools and technology — you're already experimenting with things like Claude, Replit, and Gemini and get excited about what they can do.
Responsibilities
- Identify and engage potential customers through strategic outbound efforts including cold calling, research, networking, and marketing-supported campaigns. Leverage marketing-generated content and tools to enhance outreach.
- Act as the first point of contact for inbound leads generated through marketing initiatives (webinars, guides, website forms, etc.). Conduct discovery calls to assess fit, build interest, and advance prospects through the funnel.
- Qualify leads through thoughtful discovery and needs analysis. Manage and prioritize both inbound and outbound leads, ensuring timely follow-up and consistent movement through the sales funnel.
- Partner with Marketing to align on campaign messaging, target segments, and performance feedback. Work closely with Account Executives to ensure smooth handoffs of qualified opportunities and share insights that inform ongoing go-to-market strategies.
- Establish and grow relationships with prospects by understanding their pain points and objectives. Share tailored insights, product knowledge, and use cases to build trust and long-term interest.
Benefits
- Employer-paid health insurance (for you and your eligible dependents)
- Profit Interest Units/incentive compensation
- Unlimited vacation policy
- 401(k) with a company match
- Short term disability insurance
- Group life AD&D insurance
- A supportive, diverse workplace where we prioritize respect for each other and our clients
- A fun and collaborative team culture
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
