Inside Sales Representative – Steel Specialists Wanted for Steel Service Center

Benjamin Steel Company • Springfield, OH

6d • Onsite

About The Position

Benjamin Steel Company is seeking an Inside Sales Representative for their Steel Service Center. This role involves handling customer inquiries via phone, email, and messages, quoting pricing and delivery for various steel products, and building strong customer relationships. The ideal candidate will be adept at helping customers understand steel grades, gauges, shapes, and processing options, while also accurately entering orders and collaborating with account managers and operations to ensure timely and correct order fulfillment. The position also includes making outbound calls to foster relationships and ensuring orders ship correctly. This role is suited for someone who thrives in a fast-paced environment, is quick with numbers, and can maintain a positive attitude under pressure.

Requirements

• Business degree OR 8+ years of industrial inside sales experience
• Familiarity with steel or industrial products (or willingness to learn)
• Strong math, communication, and organizational skills
• Ability to juggle multiple requests without melting into a puddle
• A customer-first mindset and a sense of humor when the day gets busy
• Accountability for your wins-and your "well... that's one way to learn" moments

Responsibilities

• Take incoming calls, emails, and messages.
• Quote pricing and delivery on stock lengths, cut, formed, and processed steel.
• Build strong relationships with customers.
• Help customers understand grades, gauges, shapes, and processing options.
• Enter orders quickly and correctly.
• Work with Account Managers and operations to keep orders on track.
• Make friendly outbound calls to grow relationships.
• Ensure orders ship correctly, on time, and in the right shape.

Benefits

• Supportive team that works hard
• Meaningful impact - your work keeps manufacturers and fabricators moving
• Stable industry + room to grow
• A workplace where your personality is welcome and your effort genuinely matters

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree