Inside Sales Representative (West Coast)

IndeVets•Los Angeles, CA

1d•Hybrid

About The Position

The Inside Sales Representative is a key member of the Hospital Success Team, responsible for growing IndeVets’ network of partner hospitals. Depending on your strengths and experience, your focus will be on one of two tracks within the team: new hospital acquisition (identifying, engaging, and converting prospective hospitals into active IndeVets partners) or partner hospital growth and retention (deepening engagement with active partner hospitals, expanding shift volume, and ensuring an exceptional hospital experience). In either focus area, you will manage a structured sales funnel, conduct consultative conversations with hospital leadership and practice managers, and work cross-functionally with Recruiting, Scheduling, and Marketing to balance hospital demand with the availability of IndeVets doctors. Both tracks share the same foundation: strong selling skills, disciplined pipeline management, clear communication, and a drive to win.

Requirements

Associate’s or Bachelor’s degree preferred; concentration in business, healthcare administration, marketing, or a related field a plus.
Equivalent professional experience in sales, account management, or customer success may be considered in lieu of formal education.
1–5+ years of experience in sales, business development, account management, or customer success roles, preferably in healthcare, veterinary services, staffing, SaaS, or professional services.
Proven success in at least one of the following: cold outreach, lead generation, and pipeline development; or managing ongoing client relationships with responsibility for growth, retention, and satisfaction.
Experience managing opportunities through a structured sales funnel and working in a metrics-driven environment.
Experience using CRM systems (Salesforce preferred) to track activity, pipeline, and customer data.
Familiarity with marketing-driven leads, campaign follow-up, or engagement analytics is a plus.
Strong prospecting, consultative selling, and relationship-building skills, with the ability to engage decision-makers and uncover needs.
High comfort level with outbound activity (calls, emails, social selling) and consistent follow-up.
Data fluency, including the ability to interpret dashboards, KPIs, and performance trends to guide prioritization.
Strong attention to detail with a commitment to data accuracy and CRM hygiene.
Clear, confident written and verbal communication skills.
Resilient, self-motivated, competitive, and goal-oriented with a growth mindset.
Highly organized, able to manage multiple accounts and priorities simultaneously and adapt messaging based on prospect signals.
Collaborative mindset with a strong sense of ownership and accountability.

Responsibilities

Manage an organized, data-driven sales funnel, ensuring consistent follow-up, accurate stage tracking, and predictable conversion from one stage to the next.
Conduct consultative sales conversations to uncover each hospital’s staffing needs, challenges, and workflow preferences, positioning IndeVets’ model as the ideal staffing solution.
Consistently meet or exceed activity goals (calls, emails, touchpoints, meetings) while maintaining quality engagement.
Identify and prioritize high-potential hospitals using segmentation data (FTE count, services offered, corporate affiliations, geography, and historical IndeVets engagement).
Conduct outbound outreach (calls, email, social selling, and campaign follow-up) to generate and qualify leads, guiding prospects from initial contact through first shift posting.
Leverage marketing engagement data (opens, clicks, event attendance, web activity) to tailor outreach and improve conversion.
Ensure a smooth handoff of newly activated hospitals, including documentation of key decision-makers, hospital preferences, and special considerations.
Build and sustain trusted partnerships with hospital leadership, practice managers, and veterinary teams across a defined portfolio of active partner hospitals.
Maintain a consistent reach and frequency cadence to confirm needs are met, identify growth opportunities, and address performance gaps.
Conduct Quarterly Business Reviews with top-segment hospitals to assess partnership health, review utilization data, and identify actionable growth opportunities.
Own territory performance, including hospital growth, doctor utilization, and revenue outcomes, prospecting strategically when needed to fill pipeline gaps.
Partner with Recruiting and Scheduling to align hospital demand with IndeVets’ active or forecasted supply of doctors.
Collaborate with Marketing on territory-level campaigns, lead scoring, and nurture sequences to improve pipeline quality.
Share market feedback and hospital insights with leadership to inform marketing and recruitment strategies.
Maintain accurate activity, pipeline, and forecasting data in Salesforce, ensuring full transparency to leadership.
Verify and update key account fields (FTE count, services offered, corporate affiliation, geography, PIMS), validating information through direct conversations, online research, and trusted data sources.
Identify and fill missing fields, flag outdated records, and collaborate with Sales Operations and Marketing to maintain data integrity.
Performs other related duties as assigned.

Benefits

Medical Insurance with a monthly Company contribution
Low-Cost Dental and Vision Insurance
Company-Paid Short-Term Disability Insurance
Low-Cost Long-Term Disability Insurance
Company-Paid Life and Accidental Death & Dismemberment (AD&D) Insurance
Voluntary Employee, Spouse, and Dependent Life Insurance
Company-Paid Employee Assistance Program (EAP)
Paid Parental Leave
Generous Paid-Time Off
401(k) and Roth 401(k) contribution with 100% employer match up to the first 4% with no vesting period