Inside Sales Representative 1

CSI • Springfield, MO

1d • Onsite

About The Position

The Inside Sales Representative 1 (ISR 1) is a fully independent, customer-facing support and technical inside role responsible for managing day-to-day customer interactions related to quotes, orders, pricing, availability, and basic technical assistance. This role requires strong execution, clear communication, and accurate system work in a fast-paced environment. CSI provides state-of-the-art stainless-steel process equipment and service for manufacturers in the food, dairy, beverage, pharmaceutical, and personal care industries. We are a growing company built on teamwork, continuous learning, and exceptional customer service. Our employees are our greatest resource, and we invest in their development through training, collaboration, and opportunities to grow.

Requirements

• High school diploma required
• 1-3 years experience in an inside sales support, customer support, order management or similar customer-facing role.
• Working knowledge of quoting, order processing, and ERP-based workflows

Nice To Haves

• college credits desired
• technical/mechanical emphasis. preferred.
• Experience in the hygienic/sanitary process equipment industry, preferred.
• Equivalent experience demonstrating readiness for the role may be considered

Responsibilities

• Serve as a primary point of contact for customers via phone and email
• Prepare, review, and manage quotes and orders within ERP systems
• Proactively manage open orders to ensure delivery, accuracy, and follow-through
• Communicate clearly and early when issues, changes, or risks arise
• Collaborate closely with sales, vendors, and internal teams

Benefits

• Health and wellness benefits
• Paid time off
• Retirement planning options
• Tuition reimbursement and continuing education support
• Opportunities for internal career advancement
• Company lunches, team events, and community volunteer opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED