Inside Sales Representative

King Ocean•Sweetwater, FL

11d•Onsite

About The Position

King Ocean is a niche shipping line providing logistics services from anywhere in the world into the Bahamas and Turks and Caicos Islands.

Requirements

Bachelor's / Associates Degree – preferable.
3 + years of related experience.
Direct Sales Experience in Shipping, Trucking, Logistics Mgmt.
Strong verbal and written skills; English fluent, Spanish preferred.
Proficient with Excel, Word, experience with Shipping systems.
Solid experience in lead qualification, pre-call planning, call control, account development, and time management.
Display ability to lead and motivate a team.
Excellent customer service skills are essential.
Exhibited leadership skills and strong motivation for career advancement.
Self -motivated, Proactive, with a strong work ethic & leadership.
Multitask in a dynamic and fast-paced environment.
Capable of thinking analytically and creatively.
Excellent attention to detail.

Nice To Haves

Spanish preferred.

Responsibilities

Provide accounts with quotations for FCL & LCL export cargo as requested by the account.
Follow through on rates provided to clients and/or by the Quotes team within 24 hours.
Ensure contracts are up to date on a weekly basis; Reminder can be set in Salesforce CRM under tasks.
Prepare One Time Fillings (OTFs) export cargo not under contract and or tariff.
Email account base weekly Southbound sailing schedule.
Schedule appointments for the Account Executive if needed.
Maintain communication via phone and or email with destination sales representative and agents.
Tele-sales – assigned accounts and new accounts. Follow up on sales leads / routings.
Participate in weekly and or biweekly sales calls with each sales executive and agent.
Usage of Salesforce CRM to maintain account records.
Email Trade Notifications to accounts and agents in a timely manner.
Review Loading Guide daily to ensure OTFs and contracts are updated.
Answer emails in a timely and professional manner (preferably within 4 hours, no later than 24 hours).
Provide weekly volume reports for the destination’s agents with the direct Account Executive highlighting lost business trend analysis.
Complete a weekly Sales Report in Salesforce with completed tasks/objectives (due Friday before COB).
Manage and maintain assigned USA accounts.
Perform additional duties as assigned as needed in Sales. Assigned goals will be weighted/evaluated twice per year.
Tele market Min 25 Calls per Week.
Complete support with the Sales Account Executive
Run JOC stats on assigned destinations monthly and share with destination teams and to be reviewed with the Sales Account Executive.
Assist USA Rep/Destination Rep with stats/trend analysis for assigned territories to ensure maximum support on vessels.
Loading Guide are to be sent to each destination Monday Morning to the current sailing.