Inside Sales Representative

Olympic Steel • Plymouth, MN

16d • $27 - $38

About The Position

Since 1954, Olympic Steel has been focused on safe, profitable, and sustainable growth through the direct sale of a wide range of processed metal products and several metal-intensive branded products. Guided by our Core Values, we put safety first – always, and we believe in cultivating an inclusive workplace where employee belonging, and empowerment are foundational to everything we do. Olympic Steel offers employees the best of both worlds: the culture and community of a closely connected team with the resources, opportunity and stability of a large, growing organization.

Requirements

• Associate or Bachelor’s degree in a related field
• 1+ years of experience in a sales role within the steel/metals industry
• Strong customer service and sales aptitude.
• Desire to build client relationships and increase sales knowledge/experience.
• Demonstrated ability to work in a team environment while managing individual goals and objectives partnered with the ability to work effectively in a diverse community.
• High energy and drive, strong business and data analysis skills, excellent prioritization, organizational and time management skills.
• Outstanding oral and written communication skills.
• Working knowledge with Microsoft Suite, most notably Excel and Office.

Nice To Haves

• Prefer 3+ years of experience in a sales role within the steel/metals industry.

Responsibilities

• Maintaining, growing, and servicing existing and new accounts.
• Proactively identifying sales opportunities for Outside Sales Representatives.
• Creating opportunities to up-sell and cross-sell existing accounts.
• Reactivating inactive accounts and identifying new account opportunities.
• Partnering closely with Outside Sales to establish strong, long-term relationships with customers.
• Ensuring high-quality customer service to all external customers.
• Executing on-time delivery according to customer expectations.
• Informing customers of delivery set-backs and changes in order status while managing the order entry process.
• Troubleshooting problems and rectifying complaints and claims.
• Developing individual quotes and contract pricing.
• Expediting orders with short lead times or unusual requirements.
• Ensuring correct inventory is in stock to support general sales.
• Proactively identifying customer needs and advising customers of potential issues.
• Partnering with Outside Sales to develop marketing plans and strategies.

Benefits

• Medical, dental, and vision benefits
• Paid holidays and vacation
• 401(k) with employer match
• Tuition reimbursement
• Employee Discount Programs
• Referral program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree