Inside Sales Representative - Louisville KY or Washington NC

American Air Filter International•Lyndon, KY

1d•Hybrid

About The Position

AAF International is seeking a motivated and results-driven Inside Sales Representative to join their Commercial Operations team. This role is responsible for increasing sales and gathering feedback by reaching out to potential and/or existing customers via phone or email. The Inside Sales Representative will focus on increasing sales closure rates for Aftermarket opportunities up to $10K through outbound calling and email communication. This position has the potential for performance-based incentives.

Requirements

High school diploma or equivalent is required.
Three (3) years’ prior experience in outbound calling, telemarketing or customer service is preferred.
Excellent verbal and written communication skills.
Must be proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook).
Prior CRM experience, salesforce is preferred.
Prior SAP experience and SAP proficiency is desired.
Industry knowledge/experience is desired.
Duties require excellent verbal and written communication.
Goal-oriented and results-driven with the ability to work independently.
Ability to handle rejection and maintain motivation.
Strong organizational skills and attention to detail.
Must have ability to calculate figures and amounts such as discounts, commissions, and percentages.
Must have ability to apply basic algebra and geometry.

Nice To Haves

Associate or Bachelor’s degree preferred.
Three (3) years’ prior experience in outbound calling, telemarketing or customer service is preferred.
Prior CRM experience, salesforce is preferred.
Prior SAP experience and SAP proficiency is desired.
Industry knowledge/experience is desired.

Responsibilities

Make outbound calls to potential or existing customers based on provided Salesforce opportunity list.
Engage in friendly and professional conversation with customer to support opportunity conversion into a sales order.
Monitoring and management of active Aftermarket Sales Quotes (salesforce.com opportunities) up to $10K in a specific geographic territory or customer base.
Ensure accurate and timely updates of salesforce.com opportunities including opportunity status, key activities and expected close dates.
Follow provided scripts and guidelines to ensure consistency and compliance in all calls.
Meet or exceed daily, weekly, and monthly call quotas and sales conversion goals.
Support accurate sales forecasting by keeping opportunity data up to date.
Work with leadership to identify areas where the inside sales process can be improved or streamlined.
Collaborate with customer service and others as required.
Performs other duties as assigned.