Inside Sales Representative
About The Position
Since 1954, Olympic Steel has been focused on safe, profitable, and sustainable growth through the direct sale of a wide range of processed metal products and several metal-intensive branded products. Guided by our Core Values, we put safety first – always, and we believe in cultivating an inclusive workplace where employee belonging, and empowerment are foundational to everything we do. Olympic Steel offers employees the best of both worlds: the culture and community of a closely connected team with the resources, opportunity and stability of a large, growing organization. Learn more about Olympic Steel at iamolympicsteel.com.
Requirements
- Associate or Bachelor’s degree in a related field
- 1+ years of experience in a sales role within the steel/metals industry
- Strong customer service and sales aptitude
- Desire to build client relationships and increase sales knowledge/experience
- Ability to generate new business through cold calling
- Comfortable with high-volume phone prospecting and engaging new leads
- Demonstrated ability to work in a team environment while managing individual goals and objectives partnered with the ability to work effectively in a diverse community
- High energy and drive, strong business and data analysis skills, excellent prioritization, organizational and time management skills
- Outstanding oral and written communication skills
- Working knowledge with Microsoft Suite, most notably Excel and Office
Nice To Haves
- prefer 3+ years of experience in a sales role within the steel/metals industry
Responsibilities
- Maintaining, growing and servicing existing and new accounts
- Proactively identifying sales opportunities for Outside Sales Representatives
- Creating opportunities to up-sell and cross-sell existing accounts
- Reactivating inactive accounts and identifying new account opportunities
- Partnering closely with Outside Sales to establish strong, long-term relationships with customers
- Ensuring high quality customer service to all external customers
- Executing on-time delivery according to customer expectations
- Informing customers of delivery set-backs and changes in order status while managing the order entry process
- Troubleshooting problems and rectifying complaints and claims
- Developing individual quotes and contract pricing
- Expediting orders with short lead times or unusual requirements
- Ensuring correct inventory is in stock to support general sales
- Proactively identifying customer needs and advising customers of potential issues
- Partnering with Outside Sales to develop marketing plans and strategies
Benefits
- Medical, dental, and vision benefits
- Paid holidays and vacation
- 401(k) with employer match
- Tuition reimbursement & Employee Discount Programs
- Referral program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
