Inside Sales Representative

J&W Heating and Air + Plumbing • Jacksonville, FL

8d • Onsite

About The Position

J&W Heating and Air + Plumbing is hiring an Inside Sales team member to support real-time coordination between our HVAC technicians in the field and homeowners exploring repair, replacement, or upgrade options. This role is focused on sales execution, not cold calling. You’ll work with warm, inbound leads, assisting in presenting and closing estimates over the phone – often while the technician is still on-site. If you can move fast, listen well, and close with confidence, this is a high-reward role.

Requirements

• Experience in inside sales, phone-based closing, or customer-facing sales roles
• Strong communication skills and a comfort level handling objections on the fly
• A fast-paced, focused, and highly self-motivated mindset

Responsibilities

• Engage in live sales coordination with HVAC technicians and homeowners
• Speak directly with customers during active service or estimate appointments
• Guide conversations, confirm next steps, and close jobs over the phone
• Follow up on open estimates and unconverted leads
• Own your assigned call-by-call lane, tracking activity and outcomes
• Consistently meet and exceed sales KPIs and close rate targets

Benefits

• Medical, dental, vision
• PTO
• 401(k) with company match
• Company-paid Basic Life and AD&D insurance
• Basic Long-Term Disability
• Optional Voluntary Short-Term Disability and additional life coverage
• Supplemental health plans including Accident, Critical Illness, and Hospital Indemnity Insurance
• Disability resource services
• Travel and beneficiary support services
• Pet health insurance
• PerkSpot – an exclusive employee discount program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed