Inside Sales Representative

Best Bath Systems Inc•Caldwell, ID

4d•$50,000 - $60,000•Hybrid

About The Position

The Inside Sales Representative will Assist in sales efforts and partners with the assigned Regional Sales Manager(s) (RSMs) to develop and nurture new prospects and close profitable new business. The ISR serves existing customers and accounts to increase sales of company products and/or services. Other responsibilities include preparing order packages and quotes, updating CRM records, developing and maintaining positive customer and prospect relations, and leading customer and account service activities.

Requirements

Prefer a minimum of three (3) years of sales experience selling commercial products and/or services
In lieu of current sales experience, a bachelor's degree in Business Admin, Marketing, or a relevant field.
Must have experience and/or a combination of education and experience in providing customer service, inside sales, sales support, and/or order entry, including assessing customer needs, achieving customer service expectations and evaluation of customer satisfaction.
Prefer a minimum of two (2) years’ experience or a combination of experience and education in commercial construction or a related discipline.
Bathing industry, accessible, composite, and/or aging industry knowledge a plus.
Must be able and willing to develop a strong working knowledge of ADA and other governing regulations.
Computer experience required.
Microsoft: Windows, Outlook, Word, Excel, Internet Explorer, PowerPoint.
NetSuite and HubSpot systems experience a plus.
Close attention to detail.
Team Player: able to effectively work with and communicate with customers, coworkers and vendors in a professional, courteous and succinct manner.
Diligent Worker: self-driven and responsible for keeping up on assigned duties without constant supervision.
Attention to Detail: high level of accuracy, excellent organizational skills, precise decision-making skills.
Must Have The Ability To Work with Regional Sales Manager(s) to assist in development and execution of effective territory business plans.
Must Have The Ability To Analyze sales and procedural problems and make recommendations to develop solutions.
Must Have The Ability To Communicate, establish, and maintain positive working relationships and deal effectively with management, co-workers, customers, vendors, architects, general contractors, trades people, and designers.
Must Have The Ability To Handle complaints skillfully and respectfully to achieve customer-centered resolutions in a timely manner.
Must Have The Ability To Independently establish priorities, organize workload and adapt to changes rapidly.

Nice To Haves

Bathing industry, accessible, composite, and/or aging industry knowledge a plus.
NetSuite and HubSpot systems experience a plus.

Responsibilities

Identifies and targets potential customers and participates in management of key accounts in partnership with assigned Regional Sales Manager(s).
Assists with territory account management and growth, and collaborates with RSM on selling strategy.
Provides assistance and interacts with assigned accounts in his/her territory while maintaining accurate and up to date CRM records.
Compiles data within assigned territory using company and external sources such as ConstructConnect and other industry resources.
Participates in determining pricing, and provides quotations and submittal packets, as needed.
Keeps Regional Sales Manager(s) and Sales Management fully and accurately informed concerning work problems, issues, and opportunities.
Works closely with Project Management following receipt of purchase orders from assigned territory.
Provides customer and account service.
Helps improve and develop systems for workflow, processes, quoting, sales, and lead follow-up.
Supports progress of territory projects by interacting with the customers to ensure expectations are met.
Attends tradeshows, as assigned.
Supports RSMs with installation and warranty triage and troubleshooting.