Inside Sales Representative

Bosch-HomeComfort • Wauwatosa, WI

5d • Onsite

About The Position

The ISR interacts with existing House Accounts and York Dealers to increase sales and margin of residential and light commercial HVAC equipment and supplies. The ISR will proactively maintain an ongoing relationship with assigned House Accounts and York Dealers. They will make occasional sales calls to their customer base, where and when appropriate. The ISR will be responsible for providing quotations, entering orders, facilitating returns, and any post-sale tasks that are required and related to York Dealers and their assigned account base. They will actively send out Marketing flyers, special offers, and any other revenue producing communications to their customer base as well as the Region customer base. They will also perform counter sales duties on an ongoing basis as required.

Requirements

• University degree and 1 year minimum sales experience, or a 2 year degree and 3 years minimum sales experience, or equivalent combination of education and experience.
• Associate of Arts Degree (A.A.S) required at a minimum with 3 years of sales experience.
• 4-year degree preferred with a minimum of 1 year of sales experience.
• Ability to calculate figures and amounts such as discounts, freight, and margin rates.
• Ability to solve practical problems, develop long-term solutions, and effectively communicate resolutions to customers.
• Knowledge of MS Excel Spreadsheet software, MS Word, MS PowerPoint, MS Outlook, as well as a general knowledge of quotation and order entry software.
• Developing email mailing lists skills for marketing purposes will also be required.

Nice To Haves

• 4-year degree preferred with a minimum of 1 year of sales experience.

Responsibilities

• Proactive calls to customer base to increase sales and margin.
• Provide quotations for residential and light commercial HVAC equipment and supplies.
• Order entry and shipment tracking where necessary.
• Post-sale support as required.
• Facilitate product returns and train customers on warranty processing.
• Perform counter sales duties on an ongoing basis as required.
• Actively send out Marketing flyers, special offers, and any other revenue producing communications to their customer base as well as the Region customer base.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree