Inside Sales Representative

Würth MRO, Safety, & Metalworking • Prairie Township, OH

16d • Hybrid

About The Position

We are seeking a motivated and results-oriented Inside Sales Representative to join our dynamic sales team. In this role, you will be responsible for managing and growing an existing book of business, prospecting and generating new business through outbound calls and outreach, resolving customer issues, and ensuring sales performance targets are met. This position requires strong communication, negotiation, and relationship-building skills, as well as the ability to thrive in a fast-paced, sales-driven environment. Experience with CRM systems is preferred.

Requirements

• 2+ years of inside sales, customer service, or account management experience
• Strong communication, negotiation, and relationship-building skills
• Ability to handle rejection and maintain persistence in a sales-driven environment
• Proven ability to manage multiple priorities and meet deadlines
• Experience with CRM systems (e.g., Salesforce, HubSpot) preferred
• Results-oriented mindset
• Strong problem-solving skills
• Customer-focused approach
• Self-motivated and adaptable
• Excellent organizational skills

Nice To Haves

• Bachelor’s degree or equivalent experience preferred

Responsibilities

• Manage and Grow Book of Business: Maintain regular contact with existing clients to strengthen relationships and drive repeat business. Identify opportunities to upsell and cross-sell products or services. Track account activity and ensure customer satisfaction.
• Prospect and Generate New Business: Conduct cold calls and outreach to prospective customers to build a strong sales pipeline. Qualify leads and identify customer needs. Schedule meetings or demos as appropriate to advance opportunities.
• Customer Issue Resolution: Serve as a primary point of contact for customer inquiries and concerns. Investigate and resolve issues in a timely and professional manner. Partner with internal teams to ensure service delivery meets customer expectations.
• Sales Performance & Reporting: Meet or exceed individual sales targets and KPIs. Maintain accurate records of customer interactions in CRM systems. Provide regular updates on pipeline activity and forecasts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level