Inside Sales Representative (Analytical Testing)

Biotage•Charlotte, NC

4d•Hybrid

About The Position

Biotage supports life science progress and human health through drug discovery, development, and analytical testing. With expertise in separation and purification technologies and versatile, intelligent workflow solutions, we help optimize processes for over 5,000 customers globally. Our mission is to empower scientists to simplify and accelerate discovery and development. This role is hybrid, requiring a minimum of 3 days per week onsite in Charlotte, NC. The inside sales representative will professionally represent and promote Biotage products and services to a defined customer base, focusing on instruments and consumables for Analytical Testing customers within an assigned territory, including strategic accounts. This role may collaborate with account managers, sales and marketing management, and field service to form a proactive account team aimed at developing, expanding, or maximizing sales for Biotage businesses and markets. A significant part of this role involves extensive prospecting, lead generation, and lead follow-up.

Requirements

1+ years of experience and/or training in a field or inside sales position is preferred but not required
1+ years of experience working in an analytical chemistry or LCMS lab is preferred but not required.

Nice To Haves

Bachelor’s degree in Chemistry, Biology, Biochemistry or related science degree preferred

Responsibilities

Achieve defined monthly, quarterly and annual targets for revenue in a defined geography and specific product volumes.
Proactively contact current and new customers related to Analytical Testing to promote, sell and/or increase consumable revenue.
Fully utilize the “SalesForce.com” account and opportunity management platform ensuring all activities (planned and executed) are captured within this system.
Maintain up-to-date account data related to account status, user/contact, and system/consumable purchasing history for all accounts and prospective accounts in assigned territory.
Support field team members with SFDC opportunity entry, reporting and maintenance.
Manage and own inside sales lead queues and lead follow up for assigned regions.
Timely follow up and qualification of leads and document results in SalesForce.
Support customers with demos (virtual or live), literature and sample requests as well as product quotations. Responsible for instrumentation demos, quotes and other administrative support.
Develop and maintain clear understanding of the operation, use and competitive advantage of product within areas of responsibility.
Develop a strong working knowledge on Analytical Testing Products (TurboVap,Extrahera,SpeedDry,Lysera,SPE).
Engage with Biotage peers from sales and other functions to leverage skills and knowledge, understand and exploit new and existing business, follow up on opportunities identified, and inform of opportunities (strives for a "win-win" for all).
Set up product demonstrations and presentations either virtually or in person.
Provide on time and accurate sales forecasts.
May perform other duties as needed.