Inside Sales Representative (Analytical Testing)
About The Position
The Inside Sales Representative role is responsible for professionally representing and promoting Biotage products and services to a defined customer base. The products are instruments and consumables for Analytical Testing customers within an assigned territory, including strategic accounts. This role may partner with account managers, sales & marketing management, and field service to create a proactive account team that develops, expands, or maximizes sales of Biotage businesses and markets. This role will also complete extensive prospecting, lead generation, and lead follow-up. This position is hybrid, requiring a minimum of 3 days a week onsite in Charlotte, NC.
Requirements
- Bachelor’s degree in Chemistry, Biology, Biochemistry, or related science degree preferred.
- 1+ years of experience and/or training in a field or inside sales position is preferred but not required.
- 1+ years of experience working in an analytical chemistry or LCMS lab is preferred but not required.
Responsibilities
- Achieve defined monthly, quarterly, and annual targets for revenue in a defined geography and specific product volumes.
- Proactively contact current and new customers related to Analytical Testing to promote, sell, and/or increase consumable revenue.
- Fully utilize the “SalesForce.com” account and opportunity management platform, ensuring all activities (planned and executed) are captured within this system.
- Maintain up-to-date account data related to account status, user/contact, and system/consumable purchasing history for all accounts and prospective accounts in the assigned territory.
- Support field team members with SFDC opportunity entry, reporting, and maintenance.
- Manage and own inside sales lead queues and lead follow-up for assigned regions.
- Timely follow-up and qualification of leads and document results in SalesForce.
- Support customers with demos (virtual or live), literature, and sample requests, as well as product quotations.
- Responsible for instrumentation demos, quotes, and other administrative support.
- Develop and maintain a clear understanding of the operation, use, and competitive advantage of products within areas of responsibility.
- Develop a strong working knowledge of Analytical Testing Products (TurboVap, Extrahera, SpeedDry, Lysera, SPE).
- Engage with Biotage peers from sales and other functions to leverage skills and knowledge, understand and exploit new and existing business, follow up on opportunities identified, and inform of opportunities (strives for a "win-win" for all).
- Set up product demonstrations and presentations either virtually or in person.
- Provide on-time and accurate sales forecasts.
- May perform other duties as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
