Inside Sales Representative
Native Pest Management•Miami, FL
•Onsite
About The Position
Native Pest Management is seeking a full-time Inside Sales Representative to join their growing team. This role involves converting pre-qualified leads into new customers and fostering repeat business from existing clients. The ideal candidate will be driven, hard-working, possess a talent for closing deals, and combine strong listening and communication skills with an outgoing personality to build rapport and drive business initiatives.
Requirements
- High School Diploma or equivalent
- Previous inside sales experience is required
- Exceptional written, verbal, and interpersonal communication skills
- Strong customer service skills
- Must be able to type at a minimum of 50WPM and 90% accuracy. (A typing test will be conducted)
- Entry-level knowledge/skill proficiency with Google Suite including, Gmail, Google Sheets, Google Docs, etc
- Ability to calculate basic math
- Current eligibility to legally work in the United States
Nice To Haves
- Bilingual in English/Spanish is preferred but not required
Responsibilities
- Answers and manages inbound/outbound sales calls.
- Engages customers in conversation to qualify each call, build rapport, determine sales needs, and provide information on company products and services following call flow guidelines.
- Attains conversion goals of lead to call and positive action, as well as other performance metrics including booking rate and monthly revenue sold.
- Sells residential pest control services and other services aligned with standard operating procedures.
- Creates service accounts for new customers.
- Collects credit card on auto-pay for all new accounts sold.
- Schedules inspections and/or quality control visits for sales inspectors and technicians.
- Navigates multiple programs simultaneously, entering data in real-time, placing orders, searching existing accounts, while comfortably maintaining a friendly conversation.
- Attains Monthly Development Plan goals regularly.
- Enters lead information into databases accurately.
- Delivers top-of-the-line assistance to current customers with a one-call resolution guarantee.
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Employee Assistance Program (EAP)
- 401k with up to 4% company matching
- 2 weeks of paid time off in your first year
- 6 paid holidays
- 1 paid floating holiday
- Competitive pay structure that may include bonus/commission opportunities
- Paid training program
- Company-paid licensure
- Employee Discounts
- Employee Referral Bonus ($2,000)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
