Inside Sales Representative

TEKsystems•Santa Rosa, CA

2d•$20 - $30•Onsite

About The Position

Our client, a leading provider of healthcare diagnostics and testing solutions, is seeking a motivated Inside Sales Representative to support and grow an established portfolio of government and mid-market accounts. This role is focused on customer retention, account growth, relationship management, and consultative sales within a dynamic and fast-paced environment. The ideal candidate is a driven sales professional who excels at building relationships, identifying growth opportunities, and managing a sales pipeline while delivering exceptional customer service.

Requirements

Bachelor's degree or equivalent combination of education and relevant work experience.
Experience in inside sales, account management, business development, or customer relationship management.
Strong verbal, written, and interpersonal communication skills.
Ability to manage multiple accounts and priorities in a fast-paced environment.
Experience using CRM systems, preferably Salesforce.
Strong organizational, analytical, and problem-solving skills.

Nice To Haves

Experience selling to government agencies or public sector organizations.
Knowledge of healthcare diagnostics, laboratory services, medical devices, or toxicology products.
Experience managing larger accounts or complex sales cycles.

Responsibilities

Grow revenue within an assigned territory through strategic cross-selling and upselling of products and services.
Conduct outbound calls and email outreach to existing customers to discuss business needs, reorder opportunities, and program growth.
Build strong relationships with customers through proactive communication and regular account reviews.
Develop and execute territory action plans that align with sales goals, customer needs, and market trends.
Analyze customer accounts to identify sales opportunities, budget cycles, purchasing needs, and potential growth areas.
Monitor account performance and recommend solutions to increase product adoption and customer engagement.
Maintain accurate sales forecasts, pipeline activity, and account records within Salesforce CRM.
Establish relationships with key stakeholders and decision-makers to support future business opportunities.
Collaborate with internal teams to ensure customers receive effective solutions and service.
Coordinate contract requests, renewals, and related customer needs with cross-functional partners.