Inside Sales Representative
About The Position
CallRail is seeking an Inside Sales Representative (ISR) to join our high-performing Small Business (SMB) sales team. As a key driver of growth, you'll help small businesses discover how CallRail's solutions can support their success while contributing to the continued expansion of our customer base. In this role, you'll engage exclusively with warm inbound leads—SMB prospects who have expressed interest in CallRail or started a free trial. Rather than cold calling, you'll focus on conducting consultative product demonstrations, identifying customer challenges and goals, and showcasing the value of CallRail's suite of solutions. Your success will come from building strong relationships, delivering a seamless buying experience, and converting interested prospects into long-term customers.
Requirements
- Proven track record of exceeding quota as an Account Executive or SDR
- 1 year of software sales experience as an Account Executive or SDR; strong preference for marketing technology sales
- Experience with high volume SMB sales is a huge plus
- Amazing written and verbal communication skills
- Expertise in solution-selling, account planning, and forecasting/pipeline management
- Proficiency using Salesforce.com and Google Suite
- Can work as part of a team and/or independently
- Knows how to navigate a fast-paced environment
- Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.
Nice To Haves
- BA/BS strongly preferred
- Experience with Outreach is a plus
Responsibilities
- Conduct product demos for SMB prospects and convert them to free trials
- Implement net new leads with CallRail’s suite of products and convert them to customers
- Uncover business initiatives and pain points to map back to our solutions
- Research and understand various lines of business and personas
- Sell on Value and Return on Investment vs. technical functionality
Benefits
- Healthcare (one option covered at 100% for employees)
- Dental & Vision Coverage
- Competitive HSA with company matching
- Paid parental leave
- Flexible vacation policy
- 401K options with company dollar-for-dollar match
- Employee stock options available from day one
- $2,000 annual educational allowance
- Catered lunch every Tuesday
- MART A transportation or office parking expenses covered
- Employee charitable donation company match, up to $500 annually
- Regular company outings and events
- $500 office stipend to set up your home office
- Designated bike storage
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
