Inside Sales Representative (Hybrid - Fort Collins, CO)

Constant Contact•Fort Collins, CO
•$46,000 - $51,000•Hybrid

About The Position

Constant Contact is hiring an Inside Sales Representative to connect with prospective customers, learn about their businesses and marketing needs, and recommend products from its digital marketing suite. The role works with warm leads in a fast-paced, one-call-close sales environment, converting qualified prospects into customers while building trusted relationships and meeting individual sales goals. The company provides comprehensive training, ongoing coaching, and an uncapped commission plan. The position is hybrid and requires three days per week in the Fort Collins, Colorado office.

Requirements

  • Bachelor’s degree or at least one year of relevant sales experience.
  • Ability to assess customer needs independently and translate them into relevant product recommendations.
  • Comfort overcoming objections, addressing customer concerns, and asking for the sale.
  • Motivation to work in a fast sales cycle with individual performance goals and results-based rewards.
  • Strong verbal and written communication skills, including the ability to explain the value of software solutions.
  • Organizational skills to manage a high volume of leads and customer interactions.
  • Coachable and adaptable, with willingness to adjust approach based on feedback and results.
  • Passion for helping small businesses succeed.

Nice To Haves

  • Sales experience in inside sales, technology, or a high-volume environment.
  • Experience using Salesforce or another customer relationship management platform.

Responsibilities

  • Manage a high volume of outbound calls to warm leads and convert qualified prospects into paying customers.
  • Assess prospects’ business goals, challenges, and marketing opportunities.
  • Recommend relevant products and solutions and explain their business value.
  • Address questions, objections, and customer concerns throughout the sales process.
  • Close new business in a fast-paced, one-call-close environment.
  • Maintain knowledge of Constant Contact products, services, pricing, and promotions.
  • Manage assigned leads and sales activities and maintain accurate, timely records in Salesforce.
  • Meet individual sales, conversion, productivity, and quality targets.
  • Apply coaching and performance feedback to improve sales effectiveness and results.
  • Deliver a positive and professional customer experience in every interaction.

Benefits

  • Uncapped commission plan.
  • Comprehensive training and ongoing coaching.
  • Career growth and professional development opportunities.
  • Generous paid time off policy.
  • Competitive benefits package supporting employee and family health and well-being.
  • Hybrid work model combining remote work with access to office locations.
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