Inside Sales Representative (Hybrid - Fort Collins, CO)

Constant Contact • Fort Collins, CO

5d • Hybrid

About The Position

Constant Contact is hiring an Inside Sales Representative to connect with prospective customers, understand their business and marketing needs, and recommend solutions from its digital marketing product suite. The role converts warm leads into customers in a fast-paced, one-call-close sales environment, builds trusted customer relationships, and delivers against individual sales goals. The company provides comprehensive training, ongoing coaching, and an uncapped commission plan. The position follows a hybrid work model and requires three days per week in the Fort Collins, Colorado office.

Requirements

• Bachelor’s degree or at least one year of relevant sales experience.
• Ability to assess customer needs independently and translate them into relevant product recommendations.
• Ability to overcome objections, navigate customer concerns, and ask for the sale.
• Motivation to work in a fast sales cycle with individual performance goals and results-based rewards.
• Strong persuasive verbal and written communication skills, including the ability to explain the value of software solutions.
• Organization skills to manage a high volume of leads and customer interactions.
• Coachability, adaptability, and willingness to adjust sales approach based on feedback and results.
• Passion for helping small businesses succeed.

Nice To Haves

• Sales experience in inside sales, technology, or a high-volume environment.
• Experience using Salesforce or another customer relationship management platform.

Responsibilities

• Manage a high volume of outbound calls to warm leads and convert qualified prospects into paying customers.
• Assess prospects’ business goals, challenges, and marketing opportunities.
• Recommend products and solutions based on customer needs and demonstrate their business value.
• Address questions, objections, and customer concerns throughout the sales process.
• Close new business in a fast-paced, one-call-close environment.
• Maintain knowledge of the company’s products, services, pricing, and promotions.
• Manage assigned leads and sales activities and maintain accurate, timely records in Salesforce.
• Achieve individual sales, conversion, productivity, and quality targets.
• Apply coaching and performance feedback to improve sales effectiveness and results.
• Deliver a positive and professional customer experience during every interaction.

Benefits

• Uncapped commission plan.
• Comprehensive training and ongoing coaching.
• Career growth and promotion opportunities.
• Professional development opportunities.
• Generous paid time off policy.
• Competitive benefits package supporting the health and well-being of employees and their families.
• Hybrid work model combining remote work with access to office locations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level