Inside Sales Representative

Universal Industries•Cedar Falls, IA

18d•Onsite

About The Position

Universal Industries, Inc. is seeking a talented Inside Sales Representative to join our sales team. You must be comfortable making calls, generating interest, qualifying prospects, and closing sales. The Inside Sales Representative is responsible for providing quotes, orders and service to customers. This position requires high accuracy and attention to detail.

Requirements

Unwavering dedication to customer service and support.
Strong attention to detail and analytical ability required.
Working knowledge of Microsoft Office Software.
Excellent written and verbal communication skills.
Proven ability to work both independently and in a team environment.
Must have the ability to establish and maintain effective customer relationships.
Ability to prioritize tasks and work quickly and efficiently.
Strong attention to detail and analytical ability required.
Ability to problem-solve.
Must have the ability to establish and maintain effective customer relationships.
Ability to be a self-starter.
Possession of a valid drivers' license.
Reliably commute or planning to relocate before starting work (Required)

Nice To Haves

Knowledge of material handling, ag or farm equipment preferred.
Background in the material handling, ag, or farm industry preferred.
Mechanically inclined.
Knowledge of material handling equipment preferred.
Background in the material handling, ag, or farm industry preferred.
Occasional overnight travel.

Responsibilities

Identify customer needs; sell products that maximize Universal's product offerings.
Promptly respond to telephone, fax and e-mail inquiries from customers.
Generate sales quotes and sales orders with accurate pricing and materials.
Determine appropriate delivery method based on customer needs, cost effective delivery, and product margin.
Establish and maintain relationships with customers.
Attend one or two trade shows annually and interact with customers and vendors.
Travel in the field as needed.
Assists in developing and executing sales plans and programs, both short and long range, to ensure the profit, growth and expansion of sales of company products and/or services.
Provides current information on products, applications, and services, helping current and prospective buyers with technical concerns and/or problems.