Inside Sales Representative

Flow Control Group • Minneapolis, MN

7d • Onsite

About The Position

The Inside Sales Representative will be responsible for informing customers about available products for their applications via phone or in person. This role involves processing orders, bids, and return requests, as well as addressing customer inquiries regarding billing, pricing, and shipping. The representative will also maintain up-to-date account information and collaborate with outside sales personnel.

Requirements

• Ability to perform each essential duty satisfactorily.
• One year certificate from college or technical school, or three to six months related experience and/or training, or equivalent combination of education.

Nice To Haves

• Experience in the plastic industry.

Responsibilities

• Inform customers of available products via phone or face-to-face at the Will Call Desk.
• Process orders, including order entry, verifying pricing, applying discounts, printing, and routing.
• Process bids, including bid entry, verifying pricing, applying discounts, printing, conveying prices, and following up.
• Process return orders, including issuing RGA numbers, entering return orders, determining restock charges, and routing paperwork.
• Address customer questions and concerns, including billing, discounts, shipping, and account information updates.
• Confer with appropriate outside salesperson about pertinent information.
• Perform other duties as assigned by the Office Manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree