Inside Sales Representative

Sonepar•Nashville, TN

12d•Onsite

About The Position

Our Inside Sales team plays a critical role in driving profitability, efficiency, and customer satisfaction. Whether you are fielding calls, researching on a customer’s behalf, providing solutions, or scheduling deliveries, our inside sales professionals collaborate across departments to grow the business and ensure maximum customer satisfaction. Irby Utilities is uniquely positioned to provide dynamic solutions to essential utility services impacting our local and broader communities.

Requirements

Knowledge and experience in sales and/or sales administration
Strong computer skills including Microsoft Office, ERP systems, CRM systems
Ability to multitask, prioritize, and work efficiently in a fast‑paced environment
A curious nature and a drive to learn, develop, and continuously grow
Effective written and verbal communication skills
Ability to present information and respond to questions from customers, clients, and internal teams
High School diploma and relevant professional experience (2+ years)

Nice To Haves

Bachelor’s degree is preferred

Responsibilities

Maintain and enhance foundational customer relationships while growing sales revenue and margins
Collaborate with logistics units and account managers to serve your customer base
Stay informed on industry events including regional projects within the market
Prepare quotes, process orders, address and manage shipping and payment issues and provide solutions
Promote products and value‑added services to meet customer needs
Acquire, utilize, and continuously develop personal technical knowledge of general and specialty merchandise items to assist customers and other company personnel