Inside Sales Representative

Wajax • Mount Pearl, NL

11d

About The Position

Engaging customers with a focus on customer quote creation and order fulfillment, creating customer satisfaction and adding value to the customer’s buying experience. Provide consistently elevated levels of customer service to customers and accounts as well as vendors, reaching business targets through excellent telephone sales and communication skills.

Requirements

• College diploma
• 2-3 years related experience in a sales support role.
• Knowledge of bearings, mechanical power transmission, process pumps and or hydraulic components would be an asset.
• Microsoft Office, including Outlook, Excel, Word, completion of ongoing product training

Responsibilities

• Responsible for daily Customer Quotes and Order’s. As well as expediting of those orders for the customer.
• Generate new and repeat sales by providing product and pricing information in a timely manner.
• Determine customer requirements and expectations to recommend specific products and solutions.
• Recommend alternative products based on cost, availability, or specifications.
• Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sales items.
• Respond to customers via phone, fax or email for quotes, purchases, etc. in a timely manner after hours on call rotation.

Benefits

• Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account.
• Wajax led e-learning, and product training through industry leading manufacturers.
• Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more.
• Recognition program where points are earned for merchandise or gift certificates, plus cash awards.
• Company matched pension plan
• Award-Winning Health and Wellness Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree