Inside Sales Representative

Charles D. Sheehy•Bloomfield, CT

6d•$65,000 - $85,000•Onsite

About The Position

Charles D. Sheehy supplies pipe, valves, and fittings to Mechanical Pros across New England. We’re looking for a dedicated Inside Sales Representative to join our team. In this role, you will be the frontline connection for our customers, helping them find the right products, supporting their projects, and ensuring orders are processed accurately and efficiently. You’ll work closely with customers, our warehouse team, and internal partners to deliver exceptional service every day.

Requirements

Prior Industry and inside sales experience is a must
Comfortable and confident speaking on the phone for extended periods
Strong customer service mindset with a proactive, solutions‑oriented approach
Excellent verbal and written communication skills
Ability to anticipate customer needs and provide thoughtful recommendations
Strong active listening and interpersonal skills
High attention to detail and accuracy
Analytical thinking and effective problem-solving abilities
Ability to thrive in a fast-paced, dynamic environment
Skilled in multitasking, prioritizing, and time management

Nice To Haves

Experience with Eclipse, Mondays, and Canals software is a plus

Responsibilities

Respond promptly and professionally to inquiries from new and existing customers
Collaborate with internal teams to prepare accurate quotes and pricing proposals
Enter, update, and manage customer orders with a high level of accuracy
Create and send bids (pricing lists for requested materials) to clients
Coordinate with the warehouse team to support timely deliveries and pickups
Maintain strong product knowledge to assist customers effectively
Contribute to a positive, team‑oriented environment and uphold company values
Perform other duties as required; responsibilities may change at any time