Inside Sales Representative
About The Position
Inside Sales Representative at The Jaydor Company in Norristown, PA. This role supports technicians, door designers, and customers throughout the sales process. The primary responsibilities include converting leads into scheduled appointments, handling product and pricing inquiries, and ensuring a smooth customer experience. The representative will work with field technicians, designers, vendors, and management, handling inbound opportunities from marketing efforts and retail partnerships. This position is ideal for someone who enjoys customer interaction, sales support, organization, and fast-paced teamwork, offering growth within a stable and expanding industry.
Requirements
- Previous experience in inside sales, customer service, appointment setting, or a related role
- Strong communication and customer service skills
- Excellent organizational skills with strong attention to detail
- Ability to multitask and prioritize in a fast-paced environment
- Comfortable working with pricing, estimates, and sales follow-up processes
- Positive attitude and team-oriented mindset
- Strong problem-solving abilities and willingness to learn
Nice To Haves
- Industry knowledge is a plus, but not required
Responsibilities
- Receive and manage inbound leads generated through company marketing campaigns and big box store partnerships
- Contact customers promptly to qualify leads and schedule service appointments
- Follow up on technician estimates for garage door services and installations to help convert opportunities into sales
- Provide phone quotes, pricing information, and product recommendations to customers and sales teams
- Support technicians and door designers with product selection, pricing adjustments, and backend sales support
- Maintain accurate customer records, follow-up notes, and sales activity updates
- Conduct audits on door sales to ensure pricing accuracy and compliance with company guidelines
- Coordinate with vendors and management to secure special pricing when needed
- Stay informed on current products, materials, and industry trends
- Assist in educating technicians and designers on new products and materials
- Help improve overall sales efficiency and customer communication processes
Benefits
- Health
- Dental
- Vision
- HSA
- 401(k) with 3% match
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
