Inside Sales Representative

Coastal Specialty Forest Products Inc • Bow, NH

3d • Onsite

About The Position

The Inside Sales Representative plays a pivotal role in driving sales growth through a consultative sales approach, leveraging technical knowledge of specialty building products to our customers. This individual will work closely with internal teams and customers to ensure a seamless and positive experience.

Requirements

• 1-3 years of experience in a sales environment preferred
• Building material/industry experience is preferred but not required.
• Strong aptitude to learn product knowledge and effectively utilize resources to solve problems.
• Excellent communication skills with the ability to explain technical details clearly and confidently.
• Exceptional customer service and relationship-building abilities.
• Strong organizational skills with keen attention to detail.
• Proficiency in Microsoft Office Suite.
• Ability to work effectively within a team and across departments.
• Demonstrated adaptability and willingness to take on additional responsibilities.

Responsibilities

• Manages and closes transactional sales opportunities within designated territories or specialties.
• Provides expert product knowledge to customers, ensuring they have the necessary information to make informed decisions.
• Responds promptly to inbound inquiries and resolve customer questions regarding generalized product questions.
• Develops and maintains strong relationships with new and existing customers to drive repeat business and uncover new sales opportunities.
• Prepares detailed customer quotes, processes orders, and manages customer credits efficiently.
• Initiates RMAs, credits, and adjustments as needed, and provides initial support for field-related concerns.
• Collaborates with the Purchasing team to set product pricing parameters and maintain competitive offerings.
• Manages time effectively to ensure timely communication and project fulfillment.
• Works closely with Operations to ensure accurate order fulfillment and delivery timelines.
• Acts as a liaison between internal departments and customers to facilitate efficient solutions.
• Represents Coastal in a professional manner and build strong partnerships with clients.

Benefits

• Generous Paid Time Off -120 hours/3 Weeks PTO
• Medical, Dental, and Vision Benefits
• Retirement Savings Plan-401(k) with 4% Company Match Program.
• Company-Paid Holidays, Disability Benefits, and Life Insurance
• FSA, EAP, and more!
• Access to On-site Gym
• Access to On-site Golf Simulator
• Employee Discount Program on Products
• Product Training and Professional Development Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree