Inside Sales Representative

Xylem•Texarkana, TX

17d•Onsite

About The Position

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. We’re Hiring for a Inside Sales Account Representative!! If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world’s most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark!

Requirements

High School Diploma plus relevant Customer Service work experience.
Computer proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
Strong math skills.

Nice To Haves

Associate or Bachelor’s Degree desired.
Oracle based system experience desired.

Responsibilities

Handle phone, fax and e-mail inquiries in regards to entering orders, helping customers with their application(s) to determine what their product requirements may be, stock availability, open order status, shipment availability, open order status, shipment history status, etc.
Keep the Sales Force advised of what is happening in their particular territory.
Handle all debit/credits in a timely manner.
Receive calls from customers, salesmen and service centers regarding orders, inquiries regarding delivery and shipping dates, additions and deletions on orders, item availability requests.
Receives calls placing emergency quick ship orders for customers.
Edits and coordinates all incoming orders before and after shipment.
Verifies accuracy and completeness of Bill To and Ship To address, product specifications, customer’s special instructions; verify promised shipments made on time; notify management of missed shipping dates.
Communicates with customers and service centers regarding stock status, delivery and non-stock items and order status; quotation requests are processed to the customer’s specification and in the time allowed.
Handles communications and general correspondence with customers, salesmen and service centers.
Special projects and general office duties as required.
Regularly required to sit or stand, reach, bend and move about the facility.
Regularly required to listen, talk to, and see employees on a daily basis.
Must be positive team contributor who works well with all team members.
Participate in training activities, both on and off site.
Participation in Xylem Watermark volunteer activities.