Inside Sales Representative

J. F. Ahern•Davenport, IA

13d•Hybrid

About The Position

Looking for a company that values your skills, respects your contributions, and gives you the tools to thrive? With more than 145 years as a family-owned business, we’ve built a reputation as one of the best mechanical and fire protection contractors in the country. We pride ourselves on delivering unmatched quality and innovation while providing you with job stability, opportunities for career progression, and support. We have an exciting opportunity for a Inside Sales Representative located in Davenport, IA. How you will contribute: You will serve to quickly turn job-site deficiency reports into sales opportunities for Ahern Fire Protection by partnering with Inspectors and the related inspection/ deficiency reports. The Inside Sales Representative has the proven ability to quickly build relationships via the telephone and turn an opportunity into a service sale. You will work closely with our Inspectors, Superintendents, and Sales Teams to clarify details of individual deficiencies and proactively communicate with the necessary individuals and customers to complete timely proposals. You will bring impeccable follow-up skills to maintain regular contact and follow-up with the customer after the submission of the proposal and manage the relationship through the follow-up process.

Requirements

One to three years of being in a customer service or inside sales role.
Proficient in Microsoft Office.
Technically inclined to learn industry-specific software.
Passionate about elevating the customer experience.
Ability to thrive in a fast-paced, deadline-driven work environment.
Commitment to providing exceptional customer service.
Strong written and verbal communication skills.
Ability to execute tasks with a great amount of detail.

Responsibilities

Serve to quickly turn job-site deficiency reports into sales opportunities for Ahern Fire Protection by partnering with Inspectors and the related inspection/ deficiency reports.
Quickly build relationships via the telephone and turn an opportunity into a service sale.
Work closely with Inspectors, Superintendents, and Sales Teams to clarify details of individual deficiencies.
Proactively communicate with the necessary individuals and customers to complete timely proposals.
Maintain regular contact and follow-up with the customer after the submission of the proposal and manage the relationship through the follow-up process.