Inside Sales Representative

Abstrakt Marketing Group LLC • Sterling, IL

9d • $50,000 - $60,000 • Onsite

About The Position

Midwest Hardfacing is seeking a dependable and motivated Inside Sales Representative to join their growing team. This role focuses on building relationships, understanding technical needs, and managing sales opportunities primarily through phone and email, rather than traditional call-center or sales-support functions. The position offers significant opportunities for professional and financial growth for high performers. The company has over 30 years of experience providing replacement parts, rebuilding, hardfacing, reverse engineering, and custom parts for roller and hammer mill equipment across various industries.

Requirements

• Previous sales, inside sales, account management, business development, customer service, or related experience
• Excellent verbal and written communication skills
• Strong follow-up skills and attention to detail
• The ability to build relationships and communicate comfortably with customers
• Good organizational and time-management skills
• A dependable, self-motivated approach to work
• The ability and willingness to learn technical products and applications
• Comfort working in a CRM, MRP, ERP, or similar customer-management system
• A team-oriented mindset and willingness to help wherever needed in a growing company

Nice To Haves

• Experience in industrial equipment, manufacturing, machining, agriculture, mining, construction, mechanical products, replacement parts, or another technical B2B sales environment
• Direct experience with similar equipment, products, customers, or industries

Responsibilities

• Building and maintaining strong relationships with existing and prospective customers
• Making outbound calls and emails to follow up with customers and develop sales opportunities
• Responding to incoming phone calls, emails, and customer inquiries
• Understanding customer equipment, applications, and needs to recommend appropriate parts and services
• Preparing and following up on quotes and sales opportunities
• Maintaining consistent communication with customers throughout the sales process
• Managing daily customer follow-ups and ensuring no opportunity or request falls through the cracks
• Maintaining accurate customer activity and contact information in our MRP system
• Working with internal team members to coordinate customer needs, product availability, and project requirements
• Learning Midwest Hardfacing's roller mill, hammer mill, rebuilding, hardfacing, replacement-part, and related capabilities
• Providing professional, responsive service from the initial conversation through completion

Benefits

• Medical insurance
• Dental insurance
• Vision coverage
• 401(k)
• Life insurance
• Short- and long-term disability coverage
• Critical illness and accident insurance
• Paid vacation
• Paid sick time

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed