As part of Loggerhead’s Customer Experience team, the Inside Sales Agent will be handling calls and leads, consulting with customers on their insurance needs and matching the correct coverages, products, and benefits to convert leads into customers. In this role, you will interact with our customers through calls, SMS, and email. You will be relied on to actively listen to our customers, use your experience, passion, and creativity to meet their needs and deliver a world-class experience across every interaction. This is a great opportunity to grow with the role as the company grows and be well positioned to advance into other areas of the organization. A day in the life could include working from home to drive sales growth for the organization by connecting with interested prospective customers via inbound and outbound calls, live chat, SMS, etc. You will serve as a trusted advisor by uncovering the prospect’s needs, identifying gaps in coverage, recommending solutions, and converting them into customers using a proven sales strategy. You will utilize your Personal Lines or Property & Casualty Lines license as a professional trusted advisor.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED