Inside Sales Representative

Big Ass Fans•Lexington, KY

About The Position

Big Ass Fans is seeking an Inside Sales Representative to support customer acquisition and revenue growth. The role involves frequent inbound and outbound calls, building facility-specific solutions, managing customers through the sales cycle, and partnering with internal teams to deliver a seamless sales experience. The representative will nurture and expand accounts, conduct virtual sales presentations, and develop a prospect database within an assigned territory. The position is anticipated to start in December 2026. The first 90 days include onboarding and a four-day onsite FANdamentals training, learning the company’s CRM, processes, and products, shadowing sales calls and presentations, practicing recommendations and closing, accompanying an Outside Sales Representative, and beginning calls to warm leads. By days 61–90 and beyond, the representative is expected to take and make sales calls. The interview process includes a one-way video screen, a conversation with a recruiter, an onsite interview with the Director of End User Sales, VP of End User Sales, and HR Director, and an online assessment. Compensation is a $50,000 base salary plus uncapped commissions. Big Ass Fans is an Equal Opportunity Employer. Employees are expected to understand and comply with OSHA and ISO 9001 standards and procedures, use safe work methods, report unsafe conditions, and observe safety rules.

Requirements

  • At least 2 years of proven inside sales experience, including success with virtual presentations.
  • Tech-savvy, with the ability to learn technical product details and explain them to customers.
  • A record of achieving and exceeding annual revenue targets through cold calling and converting proactive calls into qualified leads.
  • Experience using a CRM and carefully recording customer information and project details.
  • Exceptional verbal and written communication skills and a strong phone and video presence.
  • Customer-first approach, focused on selling quality solutions rather than competing on price.
  • Ability to prioritize and manage time effectively while handling an average of 35 projects simultaneously.
  • Ability to travel up to 25% of the time.

Nice To Haves

  • Bachelor's degree in a business-related field, or equivalent experience.
  • Salesforce experience.

Responsibilities

  • Build new sales opportunities through inbound leads and outbound cold calling to achieve quarterly quotas.
  • Manage each customer's sales cycle, coordinating with Outside Sales, Legal, Accounting, and Customer Success to ensure accurate, seamless orders.
  • Expand sales opportunities by targeting key accounts and nurture and renew key accounts.
  • Conduct at least three virtual sales presentations per week, presenting solutions tailored to customers' facilities and needs.
  • Convert proactive calls into qualified leads at a target rate of 20%.
  • Achieve an average close rate of 40%.
  • Grow the prospect database within the assigned territory by identifying key accounts, researching prospects, and making cold calls.
  • Maintain customer information and project details in the CRM.
  • Handle an average of 35 projects simultaneously.
  • Comply with applicable OSHA and ISO 9001 standards and procedures, follow safe work methods, report unsafe conditions, and observe safety rules.
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