Inside Sales Representative - Inbound Leads (Remote)
Bath Fitter Corporate•San Jose, CA
•$20•Remote
About The Position
At Bath Fitter, this isn’t your typical call center role—and these aren’t cold calls. Our customers have already shown interest in Bath Fitter through an inquiry, inbound call, or marketing campaign. Your job is to connect with them, build trust, create interest, and get them excited about taking the next step. If you’re energized by people, comfortable with sales, and know how to turn a conversation into an opportunity, you’ll fit right in. This is a fully remote role. You must permanently reside in Quebec, Ontario or British Columbia to be considered.
Requirements
- Must permanently reside in Quebec, Ontario or British Columbia
- Charismatic, confident and comfortable talking to people
- Consistent energy
- Knows how to listen, ask questions and have a real conversation
- Comfortable with sales, objections and performance goals
- Can influence without being pushy
- Adaptable, organized and open to coaching
- Experience in call center, inside sales or a high-volume customer-facing role
Nice To Haves
- No cold calling — you’re talking to customers who have already expressed interest
- Company-provided leads — we give you the opportunities; you turn them into appointments
- You sell the visit, not the product — your goal is to get the customer excited about meeting with a Bath Fitter Sales Consultant
- Real conversations matter — listening, connecting and building trust are just as important as hitting your numbers
Responsibilities
- Handle 100+ daily inbound and outbound interactions
- Connect with customers by phone and chat
- Schedule in-home and virtual consultations
- Follow up with leads and previous opportunities
- Re-engage customers who didn't move forward the first time
- Handle objections and help save cancelled appointments
- Build rapport quickly and create a great customer experience
- Work across multiple systems while staying organized and accurate
- Track your activity and performance in CRM tools
Benefits
- Competitive hourly pay + incentives
- Evening & weekend shift premiums
- Medical, Dental & Life Insurance
- 401K + Profit Sharing
- Paid Holidays, PTO & Mobile Days
- Fully remote work
- Career growth and opportunities to promote from within
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
