Inside Sales Representative

Arrow Exterminators•Tucson, AZ

1d•Onsite

About The Position

Arrow Exterminators is looking to hire a full-time Inside Sales Representative to sell additional services to existing and former customers by phone. They will also provide administrative support to service centers by answering phones, scheduling services, and managing payment data. This position requires exceptional customer service and is also required to meet daily call volume standards. This position earns an hourly rate plus commissions. ABOUT OUR FAMILY OF BRANDS We have been a family-owned and operated business since our start in 1964. Over the years, we have grown rapidly, and we now have the privilege of servicing 12 states. To ensure the quality and satisfaction of our customers, we have several offices in each state we are in to offer a more personalized approach to our communities. Ranked by revenue, Atlanta-based Arrow Exterminators is the sixth-largest pest and termite control company in the United States! We instill family values in the company culture to create a welcoming work environment and a successful company. We attribute our success to passionate, highly trained team members who are committed to protecting everyone's quality of life. As Arrow grows and continues to exceed industry expectations, we are always looking for new talent to bring on board. We know our team has a lot of options and we are humbled that they choose to work with us. That's why we offer competitive compensation, a robust benefits package, and a family-oriented company culture.

Requirements

Excellent telephone skills
Basic computer skills
Ability to pass and maintain any state regulatory agency-required licensing/certification exams
Able to pass internal technical exams
High school diploma or equivalent
Able to work a 40-hour (minimum) work week
Willing to work minimal overtime as needed

Nice To Haves

Previous customer service experience

Responsibilities

Sell additional services to existing and former customers by phone.
Provide administrative support to service centers by answering phones, scheduling services, and managing payment data.
Introduce and educate customers on services that best benefit their needs and enroll them in those services.
Partner with Outside Sales by generating leads and appointments through telephone conversations.
Work lead-generating programs created by the corporate Inside Sales Department.
Document interactions and call activity with each customer in the customer relations management system.
Support the administrative team by answering inbound calls for scheduling, billing, or problem resolution.